ServiceChannel Provider 4+
Technician Field Application
ServiceChannel
-
- Free
Screenshots
Description
ServiceChannel Provider puts the power of on-site service management on every technician’s mobile device. Now you can keep your customers and your company in the know with status updates for work performed on-site.
Save time and deliver more efficient, cost-effective service:
- View and add notes on-site as well as add photo documentation of work orders
- Check incoming jobs and update work order statuses on the go
- Capture electronic signatures from your customer’s employees
- Access work using existing PIN codes or technician accounts
- Show accurate work hours for invoicing with geolocation tracking
Based on your customer’s configuration, you can access additional features, such as:
- Time Tracking and Return Schedules
- Work Order Creation
- Inventory Management
- Refrigerant Tracking
What’s New
Version 2410.1
FIXED
- Sometimes, when you completed a WO checklist, the screen could stuck on loading some questions. Thus, you couldn't complete the checklist. Now, you are able to finish checklists without a hitch.
Ratings and Reviews
Zero stars!!!
How about the app doesn’t have to completely reload every time I swap to another app to get a number or something. OR timeout constantly. Also, how come the WO I’m logged in at doesn’t stay at the top of the screen. If I accept a WO, it doesn’t always go to my assigned jobs. This app is missing EVERY QOL function possible. Impossible to use. My work just implemented this app and now my job is 10x harder just to do simple tasks. ZERO STARS WOULD NOT RECOMMEND!!!
Developer Response ,
I'm sorry to hear you're having problems. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.
Borderline useless
This app constantly loses connection to the server, makes adjusting your time nearly impossible, and crashes at least daily. I don’t know if they hired the worst app programmer available, or shot themselves in the foot by stiffing the developer, but this app is trash. If I wasn’t required to use the app for work, it would have been deleted long ago.
Developer Response ,
I'm sorry to hear you're experiencing an issue. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting your issue resolved.
App doesn’t work
You can not add a work order when you arrive on site. It never works and then you have to call in and they get upset that you didn’t go through the app. I haven’t got paid on some jobs because they said I haven’t logged in when the app doesn’t work. It’s infuriating!
Developer Response ,
I'm sorry to hear you're having problems. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.
App Privacy
The developer, ServiceChannel, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- ServiceChannel
- Size
- 67.5 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English, Czech, Dutch, French, German, Greek, Hungarian, Italian, Japanese, Korean, Polish, Romanian, Russian, Simplified Chinese, Slovenian, Spanish, Traditional Chinese
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © ServiceChannel 2024®
- Price
- Free