
TechAssistant 2.0
RATIONAL Service Info
Free · Designed for iPad
Access RATIONAL Service Information on the Go with the TechAssistant 2.0 App
Use the TechAssistant 2.0 app to quickly and easily access the most important service information for RATIONAL cooking systems while on the move:
iCombi Pro, iCombi Classic, iVario, SelfCookingCenter, CombiMaster Plus, and VarioCookingCenter.
Log in to the app using your RATIONAL ID.
Home – Your Central Overview
The following functions are available here:
Search – Global Search
Search for appliances, service parts, and technical information.
Device-specific information such as circuit diagrams, service parts, and additional info can be found using the equipment number.
To do this, enter the last seven digits of the serial number or scan the QR code from the nameplate.
You can also search specifically for documents by entering relevant keywords.
Multifunction Scanner
The scanner recognizes QR and barcodes and takes you directly to:
• the corresponding device (QR code from the nameplate),
• the shopping cart (barcode on service part packaging),
• generates passwords for options (QR code on the device),
• generates PINs for access to the service level (QR code on the device).
Device Information
If you don’t have a serial or equipment number, you can select a device using filter criteria here.
At the end of the selection, you’ll gain access to the corresponding service parts catalog.
Documentation
Here you’ll find important documents for all supported devices:
• Training materials
• Installation instructions
• Technical information
• Conversion guides
• Technical videos
Service Reference
Compact overview of messages and information related to the devices
PINs and Passwords
Here you can generate and find PINs for the service level and stored passwords from option management.
Tab Bar – Navigation at the Bottom of the Screen
Home – Back to the overview
Favorites – Quick access to saved content
Cart (active) – Overview of current orders
More – Additional functions such as:
• Cart management
• Profile
• Digital Service Manager
• Marine support
• Legal notice
Notifications
New documents or information are displayed here.
RATIONAL decides whether a notification is sent for a document.
If the notification is active, you will automatically receive a message.
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
iPad presentation improved, shopping cart bug fixed, PIN generation function strengthened
The developer, RATIONAL AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- RATIONAL AG
- Size
- 49 MB
- Category
- Food & Drink
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPad
Requires iPadOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © 2025 RATIONAL Technical Services GmbH