uLink Money Transfer SuperApp 4+

Terrible

Everything was great at first but then my friend on the other end couldn’t receive it, then I try to get a refund and they first make you go to there website so you can’t get the refund there, then after I put down I have a complaint I couldn’t get back on the app. Also very expensive fee

Developer Response ,

We are sorry your experience was not what you expected. We would like to review your scenario in detail. Could you please provide us a way to reach you? You can also contact us at 800 456 3492, email: customersupport@ulinkremit.com and via chat

BAD SERVICE

I have two-fourweeks trying to send money to my family, my first transacction they canceled it because ON my part I didn’t send the requirments that were Photo Id and bank statment. Then was waiting for my refund that took two weeks 😡 During that time I SENT MONEY again which I did indeed did send requirments and today I got an email that my transacion was cancelled didn’t say why so I called and they said they sent me an email saying that I had to CALL THEM to answer a few questions but keep in mind my first transaction they never told me anything like that and I checked all my emails and spam NOTHING LIKE THAT WAS EVER SAID now i have to wait like A WHOLE nother TWO weeks to get my refund back😡🙄🙄👎🏻👎🏻👎🏻

Developer Response ,

Thank you for sharing your feedback. We are sorry your experience was not what you expected. Due to the nature of our business, sometimes additional checks are needed. Thank you for your understanding.

My account was suspended after my first transaction

At first it seem to be a great app, but my account was suspended after my first transaction, there was no previous notice. I was trying to login next day to see if the transaction was finalize, with the surprise that my account was suspended. I email the customer support and call different times with absolutely no response when I ask what was the reason for suspending my account. All 3 different persons that I spoke with told me I was not qualified to receive Ulink’s service even though I only made one transaction that was no finalized. I am still confused about it with no response from Ulink. Really bad experience.