I have used this app for over a year. I have a Uk bank. I have a Uk phone number. I have Uk address. Yet some how they have decided to not accept visa even though they have it not stated anywhere. I find it interesting once I made £88 an try to withdraw it to my account and that doesn’t work. So I figured fine I will just use my balance of £88 to buy family stuff. They no longer took my card. I had wasted of the course of several days talking to several different “people” one even suggested to check my bank. Then one finally said oh “we stopped accepting visa.” Do not waste your time or do. I mean if that sounds like a fun time. I had made an Apple Pay account, a PayPal account. I even went so far as sending a picture of my passport to show who I was and I passed their “background check.” Guys run listen to the reviews I wasted a year of my life on this site. If you don’t want to waste hours of your life selling stuff. I even had a highly rated profile based on y sales. How much more can I say. At this point this is cathartic for me to rant about how much I loath this company. What’s worse is I had even expressed to coworkers how much I was selling and loved . So again I say run, don’t waste your time, money resources, stress and entire year I will never get back. By the way. They can keep the money at this point because there is no way of getting back it’s the principle at this point.

If I could give this god awful app 0 stars I would in a heartbeat. I was so excited to use this app in order to clean the clothing clutter out of my room in a fast and efficient way while getting money back with no seller fees. Everything was going great until they decided to BLOCK me PERMANENTLY for selling an item I made an innocent mistake of listing as a “jaded London inspired” Ali express dress. I honestly had no idea that they would do this because every other clothing resale platform doesn’t seem to have issues with people noting knockoff or cheaper items as similar to brand name pieces. When I tried to reach out to customer services apologizing for my innocent mistake and that I would never make it again, they simply said they could not unblock me because the app is primarily run by AI and non human servers, so it’s not reversible unless the item is recognized as “authentic” by a LITERAL NON-SENTIENT ROBOT. I cannot log in without a phone number, and they have been obviously now been programmed to automatically block any account making or login attempts with my phone number, and obviously I can’t make an entire new phone number just to make a whole new Vinted account.Don’t bother even trying this app. You’ll most likely just be extremely disappointed and frustrated in the end :) thank you for coming to my Ted talk

I have been on Vinted for I would guess around five possibly six years and have loved it but for the past few days for some reason, I cannot see my closet any of the clothes in my closet I can’t adjust prices I can’t see what I’m posting I get messages etc. etc. however after going through many automated messages telling me what to try to look for to fix I had done all that and it wasn’t any of those problems. I check the iOS my phone has been updated. I checked chrome Safari everything signed everything’s fine. Apparently it’s just a glitch when I finally got to talk to a person which was probably 10 contact us messages later, which has been quite frustrating, and I do really well on the sides however, the past two days I am unable to do anything have this problem fixed I’ve done everything on my end and it’s not on my end and I have that verified from a person from Vinted that it is not with my phone so please help me because if I can’t see my closet in accounts and work with it and communicate with buyers and other Venti‘s soon I would just hate to leave and it’s coming to that

There are a number of aspects of Vinted that I like on the selling side, but unfortunately customer support leaves a lot to be desired. I am unable to spotlight my closet or bump my items because it keeps saying my credit card is not authorized. There is enough money in the account and it has been entered correctly. I have been having this issue for weeks and have contacted Vinted several times but it has not been resolved. The last person I spoke to told me to verify my identity by uploading an ID to a link they sent me, but there was no where to upload the ID. When I explained this, they said “just follow the process on the website” even though there was no process. They then resolved the ticket even though the issue was not resolved. It’s strange that they are making it so difficult for me to essentially purchase a product from them. I was able to bump a couple of items the first week I had my account, but then this started happening and like I said, I’ve tried numerous times in the past month to get it resolved to no avail. They are quick to flag an item if your photo doesn’t satisfy the algorithm yet they aren’t there to help with technical issues. With Depop (one of their competitors), customer service can be tricky to reach but at least they respond to Facebook messages. I thought it was bad when Depop took a week to fix a problem I was having, but Vinted has taken a month.