The AGL Energy App helps you manage your electricity and gas accounts on the go. View your electricity usage and costs so it’s easier to keep track of your energy use and budget.
CONTROL YOUR USAGE
* See up-to-date information for your usage and charges.
* Scroll effortlessly through current and past usage periods.
* Enter your own meter reads for more accurate billing.
USAGE AT A GLANCE FOR SMART METER CUSTOMERS
* Drill down into weekly and daily views.
* See when you’ve been using more energy than usual.
* View and download all your AGL Energy bills in one place.
* Quickly check on your current account balance.
* Make payments quickly and easily while you’re on the go.
* Always know when your next bill is due.
EASY ACCOUNT MANAGEMENT
* Manage multiple properties with ease.
* Update and save payment methods.
We’re continually working on adding new features, so keep the app updated to get the most out of it. Simply download the AGL Energy app, log in using your AGL online account details and you’re ready to go!
Do you want early access to new features? Join our beta program via https://testflight.apple.com/join/UrOOvKw6
We get it. Sometimes things come up and you need more time to pay your bills. You can now request a payment extension in the AGL app.
We're always looking out for more feedback. If you've got a suggestion for how we can improve please visit our AGL Community here: https://community.agl.com.au/t5/AGL-Mobile-App-Feedback-and/idb-p/AGL-App-Pilot-Feedback
Ratings and ReviewsSee All
No service is bad service
I’ve joined AGL recently and called multiple times to try to get the app up and running and they keep promising that it’ll be working the following day but still nothing. It’ll be a very short stay with AGL if this problem isn’t fixed, AGL finally got the app up and running only to find that the data they had on it was completely wrong. We have a 5 kWh solar system backed up with a 10kwh battery with no one living in the house. Our previous energy provider had us correctly always in credit as we were feeding power into the grid every day therefore not having to buy power at all, yet whe AGL finally got the app up and running it showed that each day we were buying approximately 10kwh from the grid and selling approximately 10kwh to the grid instead of the correct reading of selling on average around 25kwh to the grid and buying none from the grid. After a few lengthy phone calls and threatening to get the Energy Ombudsman involved the app was correctly updated. We as consumers shouldn’t have to keep an eye on these providers just to make sure they are doing the right thing. AGL. One out of Ten
Developer Response ,
Hi oceanliving1241, thank you for your feedback! I'm sorry to hear that we have been unable to get things up and running for you. Our support team would like to take a look at what is going on with your account, so please get in touch with them here when you get the chance: aglener.gy/AppIssues. Cheers, Jayden.
Virtual Solar Power Station
I operate a privately installed 5kW solar hybrid grid connected system with a 10kWh Li+ ion battery storage.
This system operates as a backup power supply when the grid goes down which happens frequently in my remote outback location during electrical storms with frequent ‘auto network resets’ on this remote area distribution grid using S.W.E.R.
The only limitation with this hybrid set-up being a self imposed current limit on ‘emergency backup circuit’ of approx. 15 amps during total power outages and the 40% of battery storage is reserved for such events.
I have found the AGL Ap to be more than suitabke to monitor my solar systems performance, power usage (daily and hourly), and monitoring my account.
I also have my mother’s electricity usage and bills interstate account at a second address synchronised for perusal & monitoring simultaneously on my AGL Ap. This is wonderful.
Well done AGL and thanks for listening to txts n blogs regarding solar customers data needs without charging for the additional data service from the national digital meter feeds - as previously.
I can get a read of my solar performance hr by hr, day by day from anywhere in the world with internet connectivity with only minimal delay.
Data is logged to the Ap within 24-48 hrs of it being network logged, this is standard feed delay for the digital meter telemetry by WAN, and processing feed I believe.
Fabulous to have this Ap.
Great app to check on what’s using excess power in your house. I noticed my bill shooting up only to notice it was early hours of morning (hot water service on way out) so have since switched to natural gas. Everything else we have is pretty efficient except for aircon and seeing how much it costs makes me way up whether it should be turned on or just wait for the change.
App can be delayed but at most about 3 days, which isn’t very often (usually 1-2 days)
Only down side I have is the half hourly view, which I find harder to track. Too much info leads to too much confusion. Try keeping it just hourly, keep it simple.
Developer Response ,
Thank you for taking the time to provide this detailed feedback! We're happy to hear that you're finding the features within our app useful. Cheers, Jayden.
Up to six family members will be able to use this app with Family Sharing enabled.