BP Plus app

Name: BP Plus app
Rating: 4.9 (7736 reviews)
Author: BP Australia Pty Ltd

Pay for fuel in Your Vehicle

Only for iPhone

Free

7.7K Ratings
Ages

4+
Years
Category

Business
Developer

BP Australia Pty Ltd
Language

EN
English
Size

28.2
MB

iPhone

Filling up your vehicle: Simply pull up to a mobile payment enabled store, open the BP Plus app, link your BP Plus fuel card and create your passcode. Once you're ready to purchase fuel, tap ‘Pay for Fuel’. Select your pump, fuel type and enter your passcode. You may need to enter your vehicle's odometer reading along with any prompts that are listed on your fuel card. When the app indicates you are ready to start fueling up, all you need to do is step out of your vehicle and lift the hose. (For safety you must leave the phone in the car) Once your tank is full, put the hose down and drive away - it’s that simple. The transaction will be automatically added to your BP Plus fuel card. Where to use your BP Plus app with your BP Plus fuel card: Use the in-app ‘Store Finder’ to help locate mobile payment enabled stores. Over 700 available nationwide, including truck stops, truck-friendly sites and our extended merchant network. Our fuel card app has plenty of benefits, both for drivers and fleet management: - Fill up and get back on the road faster by avoiding the queues. - No need to remember the odometer reading, just enter the odometer direct from the dashboard. - Send your transaction receipts to anyone, any time. Perfect for fleet management, giving you the opportunity to consolidate all your fuel and vehicle expenses. - Easily locate the nearest BP store with the inbuilt ‘Store Finder’. Phones must remain in your vehicle. Terms and conditions apply, see bp.com.au. Only at participating stores

Ratings & Reviews

4.9

out of 5

7.7K Ratings

Parallel login on 2 iPhones still doesn’t work
22/12/2018

TR9191
Overall app is amazing....because of this app, I prefer to come to BP and not caltex which is also an option for me... like the idea of filling the fuel and get back to road ASAP.., very reliable so far never disappointed...Parallel login on 2 iPhones still doesn’t work

Developer Response
Hi there, Thank you for your positive feedback. We will definitely pass on your feedback to the team.If you can give us a call 1300 1300 27 and speak to one of our BPme representatives regarding parallel logins with your iPhone, we’ll help to get it sorted. Kind regards,BP Customer SupportPh: 1300 1300 27Email: aucustcare@bp.com
Parallel login on 2 iPhones still doesn’t work
22/12/2018

TR9191

Overall app is amazing....because of this app, I prefer to come to BP and not caltex which is also an option for me... like the idea of filling the fuel and get back to road ASAP.., very reliable so far never disappointed...Parallel login on 2 iPhones still doesn’t work
Developer Response 28/12/2018
Hi there, Thank you for your positive feedback. We will definitely pass on your feedback to the team.If you can give us a call 1300 1300 27 and speak to one of our BPme representatives regarding parallel logins with your iPhone, we’ll help to get it sorted. Kind regards,BP Customer SupportPh: 1300 1300 27Email: aucustcare@bp.com
Not reliable
08/10/2024

LeighOliver
The app itself is good and the concept is great. However it takes a long time to connect to the server and unlock the pump. And there have been times it says it has unlocked the pumpAnd it’s working but a staff member has had to come out and say it didn’t work. Today it took them about 15 minutes to sort it out so I could pay. BP Ballarat North staff on Creswick Rd were great though. Customer service is not so common these days but the staff at this store were fantastic. Apologised for the inconvenience even though it was a system issue and not their fault. HopefullyThe reliability of the system improves so that it doesn’t inconvenience staff or customers in the future.

Developer Response
Hi Leigh, we're sorry to hear you've had issues. We are working hard to update the integrations of the app at specific sites and hope this prevents the issue you encountered moving forward. Thanks for your patience and praise of our staff who are always willing to assist.
Not reliable
08/10/2024

LeighOliver

The app itself is good and the concept is great. However it takes a long time to connect to the server and unlock the pump. And there have been times it says it has unlocked the pumpAnd it’s working but a staff member has had to come out and say it didn’t work. Today it took them about 15 minutes to sort it out so I could pay. BP Ballarat North staff on Creswick Rd were great though. Customer service is not so common these days but the staff at this store were fantastic. Apologised for the inconvenience even though it was a system issue and not their fault. HopefullyThe reliability of the system improves so that it doesn’t inconvenience staff or customers in the future.
Developer Response 04/11/2024
Hi Leigh, we're sorry to hear you've had issues. We are working hard to update the integrations of the app at specific sites and hope this prevents the issue you encountered moving forward. Thanks for your patience and praise of our staff who are always willing to assist.
Rider Pains, less sane in the brain.
19/06/2022

James753
App does not allow to pay-at-pump 80% (1 in 5 chance of being able to use the app) of the time, prompting “Pump activation error” constantly. Staff instore are always unable to assist and as a motorcycle rider who downloaded this app and has been using BP BECAUSE the app would enable me to spend less time taking off and putting on gear, I’m pretty disappointed most of the time and have actually just ridden to the next petrol station instead of using a botched service. Real shame because it’s actually very useful IF it works.

Developer Response
Hi James, we're so sorry you've run into this issue, thank you for letting us know. It's not an experience we want you to have. Could you pls kindly email customerenquiries@se1.bp.com what site you were at and the date? We'll have the information to investigate. Thank you for your patience and contacting us.
Rider Pains, less sane in the brain.
19/06/2022

James753

App does not allow to pay-at-pump 80% (1 in 5 chance of being able to use the app) of the time, prompting “Pump activation error” constantly. Staff instore are always unable to assist and as a motorcycle rider who downloaded this app and has been using BP BECAUSE the app would enable me to spend less time taking off and putting on gear, I’m pretty disappointed most of the time and have actually just ridden to the next petrol station instead of using a botched service. Real shame because it’s actually very useful IF it works.
Developer Response 30/06/2022
Hi James, we're so sorry you've run into this issue, thank you for letting us know. It's not an experience we want you to have. Could you pls kindly email customerenquiries@se1.bp.com what site you were at and the date? We'll have the information to investigate. Thank you for your patience and contacting us.
Great App
16/06/2024

DJDuffield
The app is great and makes filling up easy. The only minor annoyance is that the app doesn't stay logged in, I need to log in every time I fill up. Perhaps this is because i have two cats with two fuel cards being used by two different people. Would be a nice convenience improvement if the app would stay logged in longer term.

Developer Response
Hi there, we're so glad to hear you're liking the app and all it has to offer. We hope to keep providing these experiences for you.We'll pass this feedback on to the team, thanks for letting us know.
Great App
16/06/2024

DJDuffield

The app is great and makes filling up easy. The only minor annoyance is that the app doesn't stay logged in, I need to log in every time I fill up. Perhaps this is because i have two cats with two fuel cards being used by two different people. Would be a nice convenience improvement if the app would stay logged in longer term.
Developer Response 07/07/2024
Hi there, we're so glad to hear you're liking the app and all it has to offer. We hope to keep providing these experiences for you.We'll pass this feedback on to the team, thanks for letting us know.