Console Tenant 4+
Report maintenance with ease
Console Australia Pty Ltd
-
- Free
Screenshots
Description
Console Tenant makes it easy to raise and keep track of maintenance jobs at your rental property. Got a leak in the bathroom? Write a request, add a few photos, then send it off to your agent with the press of a button.
We make it easy to keep up to date with important tenancy related highlights, such as updated maintenance requests and recent rent, bond and invoice payments.
Console Tenant allows you to:
• Raise maintenance requests, including photos and notes about the problem.
• Check the status of your request for updates from property managers.
• Track past maintenance requests, including those raised by other tenants.
• Easily make invoice payments. [Only available if your PM Agency has opted into this feature]
• Track invoice payments. [Only available if your PM Agency has opted into this feature]
• Easily set up recurring rent payments. [Only available if your PM Agency has opted into this feature]
• View payment history, including rent, bond and invoice payments.
• Review the Entry Inspection Report for your property.
• Download payment receipts as PDFs.
• View your tenancy details at any time, through the dashboard.
To access Console Tenant, you'll first need to be invited by an agency that uses Console Cloud to manage its rental properties. Get in touch via console.com.au/products/cloud to find out more or ask your agent about Console Tenant.
What’s New
Version 4.6.0
• Bug fixes for improved user experience.
• Designed with love from Brisbane.
Ratings and Reviews
Basic features
Nice to have an app to see rent payments made but other than that the app is mostly useless. Would be great to have ability to do more such export rent payment details for a date range
Developer Response ,
Thanks for the feedback, peter. The team will review the suggestion.
Not Designed for Tenants
This app is an absolute horrific experience for any tenant. Obviously it was designed with property managers and landlords in mind, because tenants don’t even get notifications for maintenance request “updates” (which also can’t be seen), and don’t have any ability to add comments or replies when the maintenance issues are downplayed/ignored/not fixed.
This app just lets agencies remove tenant emails from their inbox and let them stew in this useless, placating sandbox. There have been suggested features in reviews from years ago (with positive developer responses) that still don’t exist because the app isn’t about us. They don’t care about our experience which is why it’s a buggy, feature-poor app. If you’ve had to download this for your rental lease I’m sorry, it’s not going to get any better.
Console Tenant
Submitted a maintenance request on a Tuesday but nothing happened for three days until i checked again Saturday and the app said the request was created only 1 day ago. So what happened between Tuesday and Friday? The maintenance request just sat in limbo?
Do not use this app. Maintenance request added to app 3rd March, kept checking app request but absolutely no follow up. Final check of app on 21st March to find the maintenance request was closed 3 days ago. Received no communication through the app or from the real estate office through the whole process. Deleting the app today. Submitting through the real estate again 3 weeks later. Deleting useless and time wasting app now.
Developer Response ,
Sorry to hear about your experience with the app, Kaz. If you’ve made a request in the app and not received a response within 48 hours, please follow up with your agent.
App Privacy
The developer, Console Australia Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Console Australia Pty Ltd
- Size
- 54.4 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 16.1 or later.
- iPad
- Requires iPadOS 16.1 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Console Pty Ltd 2022
- Price
- Free