DiDi Rider: Affordable rides 4+

Reliable rideshare service

DiDi

Designed for iPhone

    • Free

iPhone Screenshots

Description

DiDi is the best way to travel, offering safe and fast rides across 28 cities across Australia and New Zealand.



Just download the app, choose a destination, find a driver and pay directly in the app. Whether you’re heading out with friends or need a ride from the airport DiDi can get you there safely, at a fraction of the cost. Let your dollar travel further with our everyday low fares and exceptional service.



Why choose DiDi?



Low Fares Every Day At DiDi we believe that ridesharing should be an affordable experience for everyone. That’s why we charge less for our service than competing ride sharing services. DiDi fares are consistently lower than other ride hailing and taxi services, which means you get to save more money to spend on the activities you love.



Fast & Reliable



We’ve got over 130,000 drivers at your fingertips across Australia & New Zealand, which means you can find a ride fast. Easily connect to a driver via the DiDi app in seconds and you’ll have a car at your location in minutes!



Safety First



We’re committed to helping make every ride with DiDi as safe as possible. All our drivers have undergone extensive background checks, facial verification, vehicle inspections, ongoing monitoring & more. We offer world leading in-app safety features such as in trip check ins, phone number and home address anonymization, sharing your trip with trusted contacts and more.



Award Winning Rideshare



Aussies have rated DiDi the best ridesharing service in Canstar Blue’s 2020 review, giving it five stars over 8 categories, including reliability, customer service, cleanliness, value for money and more!



Driver Friendly



Our drivers get to keep more of your fare compared to competing ride hailing services, which means by using DiDi you also support the livelihood of local drivers. It’s a win-win choice for both you and your driver.



DiDi Rider Services Express:



Quick and affordable rides, up to 2 people.



Easy & affordable.



Max: Spacious and affordable rides, for groups up to 6 or extra luggage



Rideshare: Match with another traveler in the same direction and split the cost. Up to 40% cheaper than DiDi Express rides.



Delivery: Affordable, on-demand city-wide delivery.



Low delivery fares starting from $6.30 for 24/7 on-demand delivery.



Need help? Access https://australia.didiglobal.com/rider/help/ or email us help.rider@au.didiglobal.com

What’s New

Version 7.4.80

- Various improvements and bug fixes
- Improved some page display details of product presentation
- Improved the map accuracy for better user experience

Ratings and Reviews

4.8 out of 5
149.4K Ratings

149.4K Ratings

Little miss Shakespeare ,

Best service in the “taxis” industry.

I’ve been using DiDi for a while now, not once have I had a problem. They’re really considered of their customers, there’s constant monitoring of the trips back and forth. On multiple occasions I’ve been upgraded to DiDi max for free. The funds that were taken out of my account for authorisation have been placed back in my account literally 5 minutes after the cancelled trips. Drivers are really fast and they don’t make you wait. You get the exact location where the drivers picking you up and a picture. Which I had quite bit of problem with Uber regarding this case. Prices on the app are quite cheap and reasonable. It’s a lot more cheaper and helpful then Uber. 1000% recommend this app if you use car services like me a lot!!

My ei up ok e ,

I will never use your company again

How come you do not have a phone number your customer can call in case of query? I ride with one of your partner driver and the guy was so rude. The rain was pouring so hard and my son was a bit unsettled because of the traffic and the driver told us if he doesn’t stop he will end the trip. One minute away from my workplace my son vomited. He doesn’t want us to get off the car because he said i have two options to pay a $300 or come with him on a professional carwash. He even didn’t give me a chance to atleast let me clean myself and my son before dealing with him. When i politely ask him about dealing with my son first and promised to come back he block the way in our workplace shouting saying hey are you gonna pay me? He insistently want me to come with him at a “professional carwash” as he said it will cost him $300 for his Mercedes to be clean. my boss insisted that i will not come with him. My boss ask him to go clean his car and come back for the receipt but he park in our workplace for 2 hours. After two hours he went out and came back after one hour with a bill. I can send photo as there was no mark left in his car because my son vomited on him not on his car. I don’t know why you let rude people be your partner. I would never ride with your driver anymore. It is okay if he talked politely but he is just so rude and without consideration.

Developer Response ,

Hello! Your safety, comfort, and satisfaction are our top priorities, and we sincerely apologize for any inconvenience and discomfort caused by the behavior of the driver. To address your concerns and investigate this matter further, we kindly ask you to contact our support team using the following link: web.didiglobal.com (type into your browser and select your location). Our dedicated representatives will take appropriate actions. DiDi Rider - The world’s leading mobility platform

Wenjeeha ,

Stupiest app on earth

Although DiDi is usually cost than Uber. I would say this app is trash. Experience many times where there were driver pick up the drive and we waited there for ten or more than ten mins long and the driver just cancelled the ride when he is nearly arrive at the pick up point. Sometimes this happen within the same hour multiple times. Yes you are right, I spent an hour waited for a drive. Why didn't I just used Uber? Also meet so many drivers who do not have their car matched the one showed on their profiles. Extremely irresponsible act that is. There are also drivers who pick up the ride and then stops at 300 metres away from the pick up point and said they’ve already arrived when the traffic is good, and I messaged them and they just simply don’t reply but rather waited after the two mins waiting time to charged me cancellation fees. After they the app automatically charged me the fee exceeding the waiting time. THESE DRIVERS JUST CANCEL THE RIDE AND LEAVE!
Can’t believe how this app works and what kinda people is driving the rides.
I have some many bad experiences about DiDi, you really need to filter the people that drive.

Developer Response ,

Hi, Wenjeeha! That's not the level of service we claim to provide you. We hope our drivers to maintain a high standard of professional care and service. If you had a different experience, please reach out at web.didiglobal.com (type the link in your browser and select your location), and we'll see this through in no time. Give us a chance, okay? DiDi Rider - The world’s leading mobility platform

App Privacy

The developer, DiDi, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

More By This Developer

You Might Also Like

13cabs - Ride with no surge
Travel
ECOBICI
Navigation
Cabify
Travel
Tu Tag PASE
Travel
Viva Aerobus: Fly!
Travel
inDrive: More Than A Taxi App
Travel