DiDi is the best way to travel, offering safe and fast rides across 28 cities across Australia and New Zealand.
Just download the app, choose a destination, find a driver and pay directly in the app. Whether you’re heading out with friends or need a ride from the airport DiDi can get you there safely, at a fraction of the cost. Let your dollar travel further with our everyday low fares and exceptional service.
Why choose DiDi?
Low Fares Every Day At DiDi we believe that ridesharing should be an affordable experience for everyone. That’s why we charge less for our service than competing ride sharing services. DiDi fares are consistently lower than other ride hailing and taxi services, which means you get to save more money to spend on the activities you love.
Fast & Reliable
We’ve got over 130,000 drivers at your fingertips across Australia & New Zealand, which means you can find a ride fast. Easily connect to a driver via the DiDi app in seconds and you’ll have a car at your location in minutes!
We’re committed to helping make every ride with DiDi as safe as possible. All our drivers have undergone extensive background checks, facial verification, vehicle inspections, ongoing monitoring & more. We offer world leading in-app safety features such as in trip check ins, phone number and home address anonymization, sharing your trip with trusted contacts and more.
Award Winning Rideshare
Aussies have rated DiDi the best ridesharing service in Canstar Blue’s 2020 review, giving it five stars over 8 categories, including reliability, customer service, cleanliness, value for money and more!
Our drivers get to keep more of your fare compared to competing ride hailing services, which means by using DiDi you also support the livelihood of local drivers. It’s a win-win choice for both you and your driver.
DiDi Rider Services Express:
Quick and affordable rides, up to 2 people.
Easy & affordable.
Max: Spacious and affordable rides, for groups up to 6 or extra luggage
Rideshare: Match with another traveler in the same direction and split the cost. Up to 40% cheaper than DiDi Express rides.
Delivery: Affordable, on-demand city-wide delivery.
Low delivery fares starting from $6.30 for 24/7 on-demand delivery.
Need help? Access https://australia.didiglobal.com/rider/help/ or email us email@example.com
- Various improvements and bug fixes
- Improved some page display details of product presentation
- User experience optimization: Improved the payment system to increase transaction efficiency
Ratings and Reviews
Best service in the “taxis” industry.
I’ve been using DiDi for a while now, not once have I had a problem. They’re really considered of their customers, there’s constant monitoring of the trips back and forth. On multiple occasions I’ve been upgraded to DiDi max for free. The funds that were taken out of my account for authorisation have been placed back in my account literally 5 minutes after the cancelled trips. Drivers are really fast and they don’t make you wait. You get the exact location where the drivers picking you up and a picture. Which I had quite bit of problem with Uber regarding this case. Prices on the app are quite cheap and reasonable. It’s a lot more cheaper and helpful then Uber. 1000% recommend this app if you use car services like me a lot!!
Stupiest app on earth
Although DiDi is usually cost than Uber. I would say this app is trash. Experience many times where there were driver pick up the drive and we waited there for ten or more than ten mins long and the driver just cancelled the ride when he is nearly arrive at the pick up point. Sometimes this happen within the same hour multiple times. Yes you are right, I spent an hour waited for a drive. Why didn't I just used Uber? Also meet so many drivers who do not have their car matched the one showed on their profiles. Extremely irresponsible act that is. There are also drivers who pick up the ride and then stops at 300 metres away from the pick up point and said they’ve already arrived when the traffic is good, and I messaged them and they just simply don’t reply but rather waited after the two mins waiting time to charged me cancellation fees. After they the app automatically charged me the fee exceeding the waiting time. THESE DRIVERS JUST CANCEL THE RIDE AND LEAVE!
Can’t believe how this app works and what kinda people is driving the rides.
I have some many bad experiences about DiDi, you really need to filter the people that drive.
Developer Response ,
Hi, Wenjeeha! That's not the level of service we claim to provide you. We hope our drivers to maintain a high standard of professional care and service. If you had a different experience, please reach out at web.didiglobal.com (type the link in your browser and select your location), and we'll see this through in no time. Give us a chance, okay? DiDi Rider - The world’s leading mobility platform
Dodgy and can’t be trusted with credit cards
UPDATE TO DIDIs REPLY: It’s just lip service. I have attempted resolving the issue numerous times as per my review, with no success. The suggestion that it’s not acceptable is great, so why don’t they proactively reach out to me and resolve it. Don’t mistake their response as if they are reputable or care.
I was baited with 50% off for first 3 rides. All you had to do was book your ride and in order to do that you had to setup a payment method of course. You’re then then assured the 50% will be applied at the end, but it wasn’t. After they take payment you can only contact them via email. They only respond once ignoring all your proof that they owe you money. First response was that they checked and they did apply 50% suggesting a normal ride is twice the cost of Uber. After this I’ve received emails and SMS offering 50% on the next 3 rides. You try to apply the voucher and it says I’m the wrong user Caregory. You email them about that and they say they don’t believe they offered it to me even though I’ve provided screen shots. Just like scammers, the money is gone and you can’t do anything to hold them to account.
Developer Response ,
Hello! This should not have happened. Reach us at web.didiglobal.com (type the link and select your country), share details of this situation, and we'll get back to you in no time. Count on us. DiDi Rider - The world’s leading mobility platform
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- DIDI MOBILITY INFORMATION TECHNOLOGY PTE. LTD.
- 257.2 MB
- Requires iOS 12.2 or later.
- iPod touch
- Requires iOS 12.2 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Afrikaans, Arabic, Bulgarian, Cambodian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Maltese, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese, Zulu
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2017 DIDI MOBILITY INFORMATION TECHNOLOGY PTE. LTD.
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