13cabs - Ride with no surge 4+

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13CABS

Designed for iPad

    • Free

Screenshots

Description

Welcome to 13cabs – Australia's leading taxi app, offering the largest fleet of cars and Professional Drivers for a seamless, safe, and efficient travel experience. Now accepting PayPal as a payment method, 13cabs caters to all your transportation needs, anytime, anywhere in Australia. Whether you're looking for a reliable airport transfer, a luxury ride, or a convenient way to manage your travel plans, 13cabs is your go-to taxi service.

Seamless Booking and Payment Flexibility: Effortlessly book your ride 24/7, track its progress, manage your fare, and pay conveniently with options including PayPal, credit card, Apple Pay or Cabcharge.

Transparent and Predictable Pricing: Fare transparency is paramount. With 13cabs, enjoy a clear pricing model with no surge pricing. Our Fixed Price, available in select locations, ensures predictable expenses for your travels.

Uncompromised Safety: Your safety is our top priority. Each taxi is equipped with security cameras, and we maintain strict confidentiality of your personal details. Plus, our Australian call center is available 24/7 for any assistance.

Diverse and Accessible Fleet: Choose from a wide range of vehicles including sedans, SUVs, MAXI-TAXIs, wheelchair-accessible vehicles, luxury Silver Service sedans, and specialised Airport Transfer services. 13cabs caters to every travel requirement.

Personalised and Comfortable Rides: Experience travel tailored to your preferences with MyDriver. Save and request your favourite Drivers for future trips, ensuring a consistent and comfortable journey.

Efficient Multi-Stop Journeys: Plan complex travel itineraries with up to 4 pick-ups and drop-offs, all while enjoying our Price Guarantee.

Real-Time Tracking for Peace of Mind: Keep an eye on your taxi's location in real-time, easily contact your Driver, and share your ride details for added security during your travels.

Prompt Parcel Deliveries: Count on us for quick and reliable deliveries, with pick-up times under 10 minutes, ideal for urgent parcels and more.

Special Services for Every Need: Whether it's Taxi for Pets, Baby Seat Taxis, event transport like weddings, or efficient Parcel Delivery, we cater to all scenarios.

Why Choose 13cabs over other ride-sharing apps? In the world of ride-sharing, 13cabs stands out for its commitment to safety, reliability, and professionalism. Avoid the unpredictability of surge pricing with our transparent fares. Our Professional Drivers are thoroughly vetted for a secure and enjoyable journey. Personalise your rides with the MyDriver feature and choose 13cabs for a trusted transportation service that prioritises your needs and safety. Download the 13cabs app today and experience the future of taxi services – where every journey is more than just travel; it's about exceptional, tailored service. For more detailed information, visit the 13cabs services page.

What’s New

Version 9.7.76

- New: you can now pay in app with PayPal
- Bug fixes and performance improvements

Your feedback is important to us, please send any suggestions, issues or accolades to app.support@13cabs.com.au.

Ratings and Reviews

4.7 out of 5
67.1K Ratings

67.1K Ratings

DaveMarkT ,

So good to use this App, but...

Friday morning the App hanged on startup splash screen, tried twice, gave up and used Silver Top App :(

Later the App works! No problems with App or service after that :)

Saturday booked a cab to a pickup location of a shopping center whose entrance is not the listed street address (GPS failings!) and the cab went off track, I tried calling the driver via your great App feature that lets you do so, but flipping useless when the driver hangs up on me multiple times :(

When that happens I cancel the booking and try again. Got the same cab and again try and call the driver, but again refused, and again I canceled :(

I waited a minute, tried again and got new cab, and when they went past the entrance, but wait before I can call, they called me :)

(Mind you I think the driver was colour blind, but that's another story LOL!)

The suggestion are, keep bug checking your App, and add a ability to add notes like the entrance is here instead of the listed street address.

Finally get your drivers to purchase of their own accord a Melways, or Sydways, etc and get them to study the main areas they operate in!!! GPS cannot always be reliable :(

Note also, when providing a support link in the App store, please don't have it go to a booking page, it needs to go to a proper support page instantly!

Developer Response ,

Thanks, David.
We have received your email & responded accordingly.
Thank you for your feedback!
- Kirsty, 13CABS.

Andy-speak ,

Poor app and poor behavior by company and its driver

Avoid this company. Booked a flight to airport from my home. The driver Ata took the booking and the proceeded to head 10 km in the opposite side. I know this behavior from the driver, they want the rider to call and give details of the ride and cancel. After the dude from being 4 minutes went to 15 minutes away.
Called the company call number. The attendant couldn’t be bothered. Was trying to cut my phone and hang up as soon as possible. His answer was that he has contacted the driver and asked to reach ASAP. The driver called up my wife’s phone instead of the phone I used for booking. Absolute junk app it leaks privacy information of your and your closed ones to driver.
In the end I had to book another cab and missed my flight. Called up the Helpdesk to cancel. He said to cancel it myself instead of him. Wouldn’t be surprised if the company charges me cancellation fees. App has already taken amount from my card.
Previous experience was same with this company. Driver complained. That the app fixes fares that are less and the driver then refuse to turn up.

LukeDuring ,

Not the best first impression, Taxi Fail....

To be honest, i read all of the great reviews and was convinced. I downloaded the app, booked a taxi in advance (2 days ahead of schedule) for a trip to the city for my Wife’s birthday. The Taxi was booked for 4:30pm, i had my booking number, nobody arrived when requested at 4:30pm, i then got a call from 13cabs asking me about the ‘Parcel’ that required picking up (which confused me completely). My brain then clicked.... i left a note for these guys on the booking letting them know i am bringing a suitcase, but will fit in a standard vehicle (in the boot) they took this quite literally and thought the taxi was for the suitcase as a ‘parcel’, and not for me and my wife.... i then got a call from the taxi driver at around 4:45pm, letting me know he is 45 minutes away (so roughly 1 hour late). The taxi driver also asked how i was paying as he was concerned i was not going to pay, i explained to him via the 13Cabs app or Via Card, typical taxi driver asking for cash upfront..... to be honest, this is the first and last time i will ever book a taxi, Uber, Ola & Didi are the future, Taxi’s times are over... they are too unreliable....

Developer Response ,

Hi there, We're very sorry to hear about this experience and would like to investigate further. Could you please send us your booking details at Customer.Care@13cabs.com.au so we can assist you further. -Kirsty, 13cabs.

App Privacy

The developer, 13CABS, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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