DS cam 4+

Generally good, however, in the latest update m it’s no longer as effectively detecting whether or not I am home.
I can be on the Wi-Fi and already getting movement alerts and need to launch the app before it detects I am home.
I’ve tried increasing the GPS boundary (now set to 300m from my home… I can be next door for 10 to 15 minutes after arriving in the vicinity and it still doesn’t know that I’m home when I walk through the door before having to launch the app.

Dear User, we apologize for the inconvenience. We can help you if you submit a ticket to our developer team via https://sy.to/support2svs. In addition, please paste ticket number here after you submit tickets to let us ensure issues have been solved. Thank you for the feedback. We will keep working hard to make DS cam better.

The app is actually pretty well done and a lot easier to use than the desktop client, but is let down by instability. Crashes occasionally and suffers significantly from compression artefacts at the start of every playback. Any time I contact support, they give the tired old excuse that it must be something to do with your client. Just as helpful as asking me to turn it off or on again or clearing my cookies. Clearly it’s not just me based on the reviews so don’t bother responding to this post, just improve your QA.

Dear Sir, we apologize for the inconvenience. We will keep working hard to make DS cam better.

It’s an ok app but maybe new tweaks only begins to break the app.

Recently all our 180c cameras just spin and I can’t view. Only on the mobile app, desktop is fine. Very frustrating and only makes me wonder what else will break next…

Dear User, we apologize for the inconvenience. We can help you if you submit a support ticket so our development team can help to resolve the issue? Simply open DS cam and hit "Setting>Contact support" or go to https://sy.to/support2svs. Once you open a ticket, you may paste the ticket number here for us to ensure the issue has been resolved.