e-zone 4+

Terrible

First download of this and it just wouldn’t even connect for weeks, all over the shop. An update meant it connects but the entire system has a mind of its own! It’s currently winter here & we leave our heat on over night as we have small kids and I’ll wake up at 3-4am for example when it’s freezing and the whole system has turned itself off completely or switched from heat to aircon!?? Happens at least twice a week.

Would be such a cool app and system if they got it right!

Hope this helps

I’ve had this for about 5 years now.

2 x controllers (gizmo’s in the loft)failed in the early days but customer service was excellent and they promptly repaired; touch wood it’s been good for the last 4 years.

The system can be very frustrating and does need TLC every now and again. Issues with google services shutting down can be a real pain in the…

Clearing the cache alone on this app ( google services) will not stop the problem. Power the system down ( I pull the data cable from the Back and leave off for ten). You then need to enter every app on there and clear the cache from each one.

This can cause a issue with the internet connectivity, so enter wifi setting ( advanced) and make sure it’s set to “keep wifi on during sleep”.

When the system is running smoothly it’s fabulous, but every now and again it needs some loving.

Developer Response ,

Hi Scholesy65

Glad to hear that you were able to get your system working better. We appreciate your review and would love to hear more from you. If there were features that we could add what would those be? feel free to respond on here or by email at warranty@advantageair.com.au

Kind regards
Matt from advantage air

From Ok to Yikes

There was nothing wrong with the previous version of the app, it was basic and it worked. Forced to update and now nothing works, app doesn’t connect, forced to create a Google account to get the system version updated..... if you can avoid updating your system, wait for the bugs to be fixed. I now have to take time off work and hang around waiting for someone to come and fix it!

Additional errors found. After getting the whole thing reset and working, I find out that I can no longer control the unit from work! No more switching it on before I leave the office, what a load of junk, how do I go back to the old versions?

Developer Response ,

Hi Auchard Family Apples

Sorry to hear that you experienced so many issues with your system. Are you still experiencing them?

We want to get this resolved for you, please contact us at warranty@advantageair.com.au.

Looking forward to hearing from you.
Kind regards
Matt from Advantage Air