Feedback2Go 4+
Transport for NSW
Designed for iPad
-
- Free
Screenshots
Description
Feedback2Go allows customers travelling on NSW public transport, roads and waterways a quick and simple method to provide service-related feedback using their mobile device. It’s free and easy to use and quicker than calling and waiting to speak to an operator.
You can snap a photo, tag your location and identify the transport mode you want to comment on. You can describe the issue and submit feedback direct to Transport for NSW.
Features and benefits:
• A mobile channel that makes it easier for you to provide feedback on major transport modes: Metro, Train, Bus, Ferry, Light Rail, Roads and Maritime.
• Include photos and location to assist with your feedback
• Icons make it easy to select the service or mode feedback relates to
• Describe the issue in your own words
• Track your feedback and its status in real time.
What’s New
Version 1.0.4
Added ability to provide feedback for Metro and On Demand services
Updated details on where to find carriage IDs and bus numbers
Other minor updates and bug fixes
Ratings and Reviews
Responsive and easy. One issue
I’ve found out that despite the app specifically mentioning “Your contact details will only be used if you request a response”, this is not the case. Your contact details if filled in are directly linked to all cases you submit, and will be used even if a response is not requested. This is a breach of the privacy policies the app developers list, and should be rectified in an update
Not bad.
Not bad. Could be better. Why didn’t they have their own categories in SnapSendSolve app? Developing their own app seems unnecessary.
IMPROVEMENTS?
If you select the service it should show the nearest stop using GPS to the location given but ALLOW an override.
It should automatically have the current date and time but ALLOW an override.
Simple to use
Easy to follow steps, does what it says with minimum fuss.
App Privacy
The developer, Transport for NSW, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
Information
- Seller
- Transport for NSW
- Size
- 23.5 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 8.2 or later.
- iPad
- Requires iPadOS 8.2 or later.
- iPod touch
- Requires iOS 8.2 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2016 Transport for NSW
- Price
- Free