Why own a car when you can GoGet!
Find pods, book cars and easily extend your booking with the official GoGet app.
Learn more about GoGet and join online at http://www.goget.com.au/
Join GoGet to start driving brand new cars parked near you, with petrol, insurance, rego and all the hassles of car ownership all taken care of.
Take a hatchback for short trips around the city, a high end brand for fancy jaunts or one of our big vans for furniture hauls. The GoGet fleet includes the right car for your trip, no matter what you're up to.
GoGet vehicles live in pods, which are located on neighbourhood streets and in off-street car parks. All GoGet pods are open for all GoGet members, so use this app to find pods in buildings, side streets and other hidden spots around the city.
The GoGet app lets you find pods near you, book cars and extend your booking. New features and extra functionality will be coming shortly in version 3.
This version introduces our Book and Go sign-ups, where a user can view available vehicles and make a trial booking before registering as a member
Ratings and Reviews
Something to be aware of GoGet/Hirers
I used a GoGet the other day, arrived at the car, unlocked and drove to my destination but...BUT never realised there was damage to the driver side bumper until I walked back to the car from behind and noticed some very minor damage. There was no previous info provided to the next hirer that the car had scratches and duco damage. Obviously a previous hirer had not reported that damage and when that happened.
As you would understand that has serious ramifications to the next unsuspecting hirer who could be financially affected by that damage.
Therefore I suggest that GoGet, when the hirer arrives at the car, and turning on the ignition (but not driving away) to signify the new hire period, take photos of the car immediately before driving off and where there’s any visible damage, that damage is reported and recorded before the new hirer drives away. A second set of photo of the car all sides when returning the car to the pod and send 4-6 photos of the car to GoGet. That becomes GoGet’s record of the outer appearance of the car- before and after hires. Therefore photos shows the time they turned in the ignition and when the car has been returned; end of the hire.
Your response please. Barry Newman
Developer Response ,
Hi Barry, thanks for getting in touch. I will reply to you in an email to discuss further. Have a great day.
Fuel Card Doesn’t Work and Won’t Reimburse Fuel
Their fuel card doesn’t work in their van Americo (have only ever used this one van twice to move will never use GoGet again if they do not fix this). I do the right thing and fill the van to the top with E10 fuel and their card doesn’t work when paying. I had to pay $79 on my own card and was under the impression they would reimburse for fuel, which is their big sales point over other car share services. I then read on their FAQ that reasons a card won’t work are 1. The incorrect fuel is bought (only E10 or Standard Unleaded will be paid for) 2. An incorrect pin is used 3. You have taken a car which was not the car you had booked (seems impossible to do if their key/scanner system works efficiently) 4.
A technical or admin error. They state they will credit your GoGet account with the money spent on fuel or your credit card if you’re a business account holder. As a car owner who only used this service for the ease of being able to use their van to move I find this ridiculous. My request for a refund to my card has so far been ignored. Hopefully this review will get me a response now
Developer Response ,
Hi there, I am really sorry to hear that you've had a bad experience. Can you please email us on firstname.lastname@example.org so we can sort this out for you asap? Thanks.
Goget app is very easy to use. Probably only a few things it could do better, such as; show location of the car when not in the POD. Show real pricing (eg if you have the insurance options on) the headline hourly rate is lower. A km’s cost guesstimate in the pricing would also be good. And finally it would be better to be able to report issues through the app rather than via an sms, email, or phone call. For example if some had parked in the bay I could take a photo and attach
Developer Response ,
Hi there, Glad you're enjoying the app, and thanks for taking the time to leave a review. We are currently working on some of your improvement suggestion. Can you please send an email to email@example.com so that I will be able to replay with some quick update .Have a great day.
Up to six family members will be able to use this app with Family Sharing enabled.