WhatsApp Business 12+

WhatsApp Inc.

    • Free
    • Offers In-App Purchases

iPhone Screenshots

Description

About this app

Everything you love about WhatsApp plus built-in tools for business
WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.

You get free calls* and free international messaging* plus business features to help you do more with conversations.

Download the app to get business benefits like these:

• Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.


• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.


• Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**

FAQs
Are all features free?
The app is free to download and use, with a mix of free and paid features.

Can I still use my personal WhatsApp?
Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.

Can I transfer over my chat history?
Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.

How many devices can I connect?
You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).

*Data charges may apply. Contact your provider for details.
**Not available in all markets
***Available soon globally

Terms of Service: https://www.whatsapp.com/legal/terms-of-service

Learn more about messaging privately: https://www.whatsapp.com/privacy

Learn more about WhatsApp safety: https://www.whatsapp.com/security

What’s New

Version 25.17.81

We update the app regularly to fix bugs, optimize performance and improve the experience. Thanks for using WhatsApp!

Ratings and Reviews

4.7 out of 5
37.7K Ratings

37.7K Ratings

ayshajj ,

Bug problem

Using whatsapp business has been smooth for the past 10 months. However as my contacts and messages have grown. I’ve noticed an issue whatsapp business is having frequent technical problems, while other apps are running fine. Why is whatsapp business the only problem struggling with tech issues?it would be great if these bugs could be fixed to support businesss more effectively?

Abdul Najafi ,

Never Rely on WhatsApp for Your Business – No Real Support!

WhatsApp Business might seem like a reliable tool, but don’t be fooled. My account was banned without explanation, and the supposed in-app appeal process is broken—no “Request a review” option available. When I contacted support, I received automated responses telling me to use the app, which is useless when the option isn’t there.

This has caused major disruptions to my business, and there’s no way to get real help. If your business depends on WhatsApp, think twice. One ban, and you’re stuck in a loop with zero accountability from support.

WhatsApp needs to fix its appeal process and provide real support for businesses. Until then, it’s too risky to rely on them for critical communications.

Veronica Kaldas ,

WhatsApp: The Business Plan

WhatsApp Business Managerial Services is the best platform for business professionals to use their mobile devices to help with their business development and marketing skills in the business world via WhatsApp Business Development Manager and Marketing Specialist in India via email and mobile phone number is available for all business professionals to contact you for more information on WhatsApp Business Analyst.

App Privacy

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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