Gumtree: Find local ads & jobs 12+

Ad disappearing after posting.

Myself and another person I know have both experienced an issue where upon posting an ad, we receive a notification saying our ad might take a few minutes to become live. We wait until the next day, it’s still not there, no draft, no record, we have to rewrite and submit the entire ad. This happens a few times, all of a sudden we’ve spent an hour doing something that should have taken 5 minutes. Luckily my ad posted... eventually. My friend however had to contact support in which he was told that if he wanted to post an ad he had to use a desperate computer to the one I was using. He was also very rude and struggled to comprehend and take accountability for the issue on Gumtree’s behalf and instead tried to pin it back on me saying it’s our fault for using the same device for two separate accounts on a shared computer. How ridiculous. I hope the issue is actually reported so it doesn’t happen to anyone else.

Developer Response ,

Hello jayjayshingles, sorry for the frustration! I've forwarded your comments to our development team so that they can be aware.
Kind Regards, The Gumtree Team

Only 1 flaw, but it’s a big one!!

I’ve only recently created & started using my own GumTree account & so far, I absolutely love it & think the app is great ...except that whenever I switch apps to share a link or anything else, even if it’s literally for a matter of a few seconds, then when I switch back to the GumTree app, it totally refreshes so I loose where I was up to in my search & have to wait for the app to reload as if I’m opening it for the first time & then do my search again & find where I was up to... This isn’t happening cause I’m “totally closing the app off” either, I’m talking about when I simply leave GumTree running in the background for a second just so I can quickly copy, paste & send a link for an ad to my partner in our messaging app, it happens EVERY time & it’s super annoying... I’ve looked through the app settings & can’t find anything to change to make this stop, I’ve also got “background app refresh” switched on in my iPhone settings too, so I can’t think of any way to possibly fix this & it doesn’t happen with any other apps, not even other Auction & Buying apps, it’s super frustrating & has been making me just give up looking at certain times, my partner & I are rebuilding a car so when we’re looking for parts, I’m always wanting to share a lot of links for ads to him for him to take a look at, other than that, the app is great, it’s just that one flaw that’s super frustrating!!

Developer Response ,

Hello,

Thanks for your review and sorry for your frustration!

I've forwarded your comments to our development team so that they can be aware. In the meantime, you may want to try deleting and reinstalling the app to see if this helps.

Thanks for taking the time to let us know what you think.

Thanks,
The Gumtree Team

Pretty decent app, however it can be improved

I have always used Gumtree to buy products and search around for products... However, I recently put an item on sale for the first time and realised a few areas where this app could be improved. First of all, when receiving messages about a product, the messages get very bundled up and confusing, making it hard to distinguish which buyers are actually “serious” about buying, and which are just saying “Is this still available”. It would be AMAZING if you guys could add in a feature which could ‘mark’ certain people with a specific colour, or if you could group messages and keep an option to section buyers, making us users have the ability to keep potential buyers in one section, and other buyers in another section, stopping us from having to delete the other buyers along with their whole conversation

The second issue is that old listing aren’t cached, meaning once either the buyer, or the lister deletes a post, it cannot be seen again. This is quite a big issue, since posts which users have deleted cannot be saved, and they cannot view the post again in the future to refer to. Secondly, this also causes a major security issue, since fake listers who unlisted their item cannot be viewed again, meaning that their listing cannot be viewed again after they unlisted it off Gumtree