Meet the United app
From planning, to booking, to day of travel, we’ve got you covered.
On our app you can:
• look for flights across our global network and book them easily
• check in for your flight and get your boarding pass before you get to the airport
• change seats, or flights, if something better becomes available
• make sure you’re prepared for your trip with our Travel-Ready Center
• add your bags, drop them at bag drop shortcut and track them along your journey
• get real-time updates on boarding progression so you know when it's your turn to board
• view flight updates, transfer time and gate info all in one place to feel prepared for your connection
• see live updates on your lock screen and Apple Watch
• use our built-in Terminal guide and airport maps to find your gate and navigate the airport with ease
• watch movies, play games and pay for inflight snacks and drinks while you’re in the air
• enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app
• use high-speed inflight Wi-Fi enabled by Starlink which is now available on select flights, free for MileagePlus members
• talk, text or video chat with an agent if you have any questions
• figure out your next move if your flight is delayed or canceled
We have travelled on many flights over the past month and none have been anywhere near as accommodating and helpful as the staff of United - we had a terrible experience with Sky airlines where they changed flight times so we purchased another ticket to ensure we did t miss our international flight with United and they mistakenly checked us into the later flight and would not change it which resulted in us missing out United flight - we contacted United fearing we were stuck in Peru and within minutes they had us in the next flight out and only wanted to help us.We will always choose United from now on for that peace of mind. Thanks United
App brings customer service forward
jarxy
This app was incredible when I recently had a flight cancelled half way through my trip due to weather. I got a notification from the app, asked for an alternative, accepted what was offered and had boarding passes before anyone else from the gate had found a customer service counter. You’ve aced it United. What a great tool across the board and it will make you just a better airline.
Poor practice and poor service. Poor airline
Window seats
This has been the worse experience I have ever had and would advise anyone flying with the US to choose another airline.We planned our trip in advance, booked and paid our trip for the entire family. On New Year’s Eve , we got a text saying we were on standby and if we wanted to be sure of a place on the plan we had to pay more and change time and day. $250 per ticket. As we had no choice if we wanted to continue our holidays, we paid. To find out our original tickets were still available and they were now trying to sell them for more.It left a bad taste in my mouth and promise myself not to use this company ever again and would recommend anyone to think twice about choosing them too.
worst airline app I’ve used
Nerd-tastic
Literally every step of checking in using this app had an issue with it, whether it was just failing to register or not accepting details from outside the US. Ridiculous if yo have travellers from all over the world, but don’t list any other countries or regions as possible addresses. Consider overhauling this entire user experience.
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Version 4.2.82
The developer, United Airlines, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
User Content
Search History
Identifiers
Usage Data
Sensitive Info
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
Supported Features
VoiceOver
Voice Control
Differentiate Without Colour Alone
Sufficient Contrast
Reduced Motion
Captions
Audio Descriptions
Information
Seller
United Air Lines
Size
465.7 MB
Category
Travel
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
iPad Requires iPadOS 17.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Apple Watch Requires watchOS 6.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
