Joggo - Run Tracker & Coach 4+

Running pans for when you don’t know what to do next

Jogger has been a big part of my fitness/weight management over the last year. The app mixes up your activity so that it’s more that adding minutes or km. It also helps you manage heart rates so that your exercise does hay you want - cardio, fitness or weight management. Recommend if you want to run but are not sure what to do…

Developer Response ,

Hello,

Thank you for sharing your positive experience with Joggo! We're delighted to hear that the app has been instrumental in your fitness and weight management journey over the past year. It's great to know that you appreciate the variety of activities and the focus on managing heart rates to achieve your fitness goals effectively. If you ever have any questions or need further assistance, feel free to reach out to us. Keep up the fantastic work!

Best regards,
Joggo Team

Not user friendly & poor customer service help

This app does not sync with my Garmin running watch therefore it became extra work to use. In order to collect running data I would have to take my phone on my run. The subscription for joggo does not get listed under the subscriptions on your phone as they normally would. I was caught out with the “auto renew payment” which is automatically applied to everyone’s purchase and charged for another 6months subscription. I have deleted my account so I have no way to access joggo even though I’ve paid up until March this next year. Customer service are not helpful and refusing to refund me or help me access a product that I have paid for.
Would not recommend Joggo to anyone!! Please be mindful of charges that may occur even after you have deleted your account!

Developer Response ,

Thank you for sharing your experience with us. We'd like to note that you can find information about connecting devices with the Joggo app on our website: https://help.joggo.run/hc/en-us/articles/4406974019857-Can-I-connect-my-smartwatch-to-Joggo

As per the subscription, even though the subscription terms are outlined before and after the purchase, as well as before deleting the account we inform that this action cannot be reversed, we still encourage you to contact us at hello@joggo.run, so we can look into your case and see what solutions we can provide.

Very disappointed in the app so far - misleading advertising

Was really looking forward to the app after all the lead up marketing but unfortunately the app is not user friendly and doesn’t sync with my Apple Watch properly (ie if you start on your watch, it’s not your scheduled workout, just a free run and if you start on your phone it doesn’t show up progress on your watch).

The meal plans don’t give you an option to print of a weekly summary or anything to do a shopping list so I won’t be bothering with that as it’s too time consuming.

If you change your level mid week after a run (like I did because that level was too easy), you not only lose the progress you’ve made on that level, but it removes the workouts you’ve done that week and then asks you why you missed a workout.

I’m getting bombarded with emails because I didn’t sign up for the ‘extra’ workout plan.

Judging by the other reviews on her which I wish I’d read first, I’ll have to make sure I cancel before the end of my subscription and record evidence of my cancellation.

Oh, and be careful if you’re in Australia, the join up fee is $US so you’ll get stung on conversion.