Marley Spoon 4+

I’ve been using your old app for the past 2 years which I found easy to navigate and just some feedback with the new app it’s now a long convoluted process to simply rate a recipe. In the old app you could see the 5 stars rating on the front of each recipe and easily click on the stars. Now on the new app the stars are nowhere to be seen and instead you have to click on the recipe and then click “start cooking”, then scroll through all the cooking steps and instructions and then click “done cooking” and only then does it finally allow you to rate the meal. Another thing I noticed with the new app is it only holds 4 weeks worth of upcoming menus at a time whereas your old app (and the desktop version) has 5 weeks worth of upcoming menus.

Hi there! Thanks very much for the feedback - we're currently working hard to improve the experience for our customers, and this feedback is very useful to us! Please keep an eye for future updates :) and have a nice day!

After terminating my subscription twice now I will not be returning. They do not compensate for any mistakes made on their end. I’ve had a few little problems over the course of my subscription but this has got to be the worst. My delivery didn’t come and when I asked about it they said it was changed on their end to come 5 days later, technical mistake, whatever. I spend extra money to get groceries in the meantime as my box was already paid for. My changed delivery dates finally comes and my meals were not sent at all only my add ons I ordered (a brownie). They apologised and started to process a refund and said I will have to wait for the funds to return. I feel for the people who don’t have the extra money in their budget to make up for their mistakes as they don’t compensate at all. I cancelled my subscription once and for all and will not return. You must do better if people are relying on you for their meals, not everyone can afford to spend that extra bit of money to make up for Marley Spoon’s mistakes. It’s simply not good enough!

Hi! I’m sorry to hear that our service wasn't up to standards. Of course, this is not the experience we work tirelessly to provide, and we would love to use your feedback for active improvements. Please feel free to provide your comments to our customer care team at contact@marleyspoon.com, chat, phone call, or Facebook chat. Thank you in advance!

Initially I thought Marly spoon would be too complicated & expensive to continue, I was pleasantly surprised 😃
I have an adult family of 6 (Not everyone home at same time) I order 4 serves between 3/4 meals per week, we now all share the cooking (Making my life easier) and the kids are proud of their cooking efforts!!
BEST THING: It is Exciting, Easy, Fresh, and saves me at least $80 per week as I don’t over buy by trying to cater to everyone! I also tried Hello Fresh food was good but way too many steps and time to make….
I am time poor and would never continue with anything that easy into this at family time!!
Thanks for this service and freshness ☺️☀️

Thanks so much for taking the time to rate our product and our service. Your feedback is very important to us, as we constantly try to improve Marley Spoon for our customers. We love to see our customers happy and strive to get great feedback because the happiness of our customers is our number one priority. Thank you for cooking with us!