Mercer Super 4+

Mercer

Designed for iPhone

    • Free

iPhone Screenshots

Description

More than 220,000 customers rely on the Mercer Super Trust to help secure their financial
futures through quality superannuation and financial advice services.

The Mercer Super app makes managing your super even easier connecting you directly from your smartphone. 

Keep your future close.

Mercer Super is available for use by existing members, and includes access to these great features:

• Create your own 4 digit device PIN – no need to remember your website login details.
• An added layer of security, with optional biometric authentication for compatible devices.
• Swipe left to see your account balance without needing to log in.
• 3D touch the App icon to view account balances on compatible devices.
• Access to the same features as when accessing your account using a website browser.

Mercer Superannuation (Australia) Limited (MSAL ABN 79 004 717 533, Australian Financial Services License #235906 as trustee of the Mercer Super Trust ABN 19 905 422 981. 'MERCER’ is an Australian - registered trade mark of Mercer (Australia) Pty Ltd (Mercer) ABN 32 005 315 917.

@ registered to BPAY Pty Limited ABN 69 079 137 518.

What’s New

Version 4.3

Use PIN feature added if Biometric cancelled or wrong attempts.

Ratings and Reviews

1.3 out of 5
254 Ratings

254 Ratings

Full Bodied red ,

Mercer super & allocated pension app

Over 2 weeks ago, I did try to check my allocated pension fund balance. Very strange I noticed that the tick was on the Allocated Fund portfolio, but when I click the tab, it was giving me the Mercer Smart Super balance. So I tried again to click the Allocated Pension fund balance, but I started getting error messages. I did call the admin at Mercer. I got told that there is a problem but this should be rectified in about 3-4 days. This was 2 1/2 weeks ago !!
This is ABSOLUTELY not conforming to the Mercer Customers. It is pathetic as to why this cannot be fixed. We did not even receive an apology note from the admin. I feel like having to move my funds to a more reliable and dependable Super & Allocated Fund company, but this process will generate effort from my end.

Em from Denmark ,

Near useless and it drove me to change my super fund

This app hardly ever works properly. It is unreliable, erratic, full of bugs and as I write this review it has been out of action and not working for THREE DAYS. I contacted the Mercer help desk to be told that “oh yes there is a problem but it’s affecting lots of people not just you” and when I asked when it will be fixed was told “oh it might take three to five working days”. When I asked about my balance was told “it is showing zero balance” which as you can imagine filled me with alarm. I can’t leave my money (assuming there is any left - no one can tell me) with a company that uses such an unreliable and faulty system to communicate with its clients so have filled in the necessary paperwork to take my money and go elsewhere.

Steft123 ,

Used to be ok, now still awful

Set up the login, set up pin and Face ID then it used to work until the next update. Now it is virtually EVERY time you use this app, you have to set it up again. So annoying. The developers of this rubbish have obviously never tried to use it. Unfortunately zero stars is not an option. It has been like this for far too long, so it seems Mercer don’t care about customer satisfaction either.
It beggars belief that this abysmal app is still in the Apple store, surely a company the size of Mercer could have an app that allowed its customers to access their own super account without constant access issues! NOT GOOD ENOUGH

App Privacy

The developer, Mercer, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

Benefits You
Medical
Mercer NZ
Finance
Accounts by Mercer Marketplace
Business
Mercer BenefitsAsia
Business
Mercer Moments
Finance
Mercer ma santé
Health & Fitness

You Might Also Like

BT Panorama
Finance
Link Investor Centre
Finance
Westpac Share Trading
Finance
Coles Mobile Wallet
Finance
NRMA Insurance
Finance
Vanguard Australia
Finance