Mercer Super 4+

Mercer

Designed for iPad

    • 1.3 • 532 Ratings
    • Free

Screenshots

Description

More than 220,000 customers rely on the Mercer Super Trust to help secure their financial
futures through quality superannuation and financial advice services.

The Mercer Super app makes managing your super even easier connecting you directly from your smartphone. 

Keep your future close.

Mercer Super is available for use by existing members, and includes access to these great features:

• Create your own 4 digit device PIN – no need to remember your website login details.
• An added layer of security, with optional biometric authentication for compatible devices.
• Swipe left to see your account balance without needing to log in.
• 3D touch the App icon to view account balances on compatible devices.
• Access to the same features as when accessing your account using a website browser.

Mercer Superannuation (Australia) Limited (MSAL ABN 79 004 717 533, Australian Financial Services License #235906 as trustee of the Mercer Super Trust ABN 19 905 422 981. 'MERCER’ is an Australian - registered trade mark of Mercer (Australia) Pty Ltd (Mercer) ABN 32 005 315 917.

@ registered to BPAY Pty Limited ABN 69 079 137 518.

What’s New

Version 5.2

• App performance improvements
• Minor bug fixes

Ratings and Reviews

1.3 out of 5
532 Ratings

532 Ratings

Full Bodied red ,

Mercer super & allocated pension app

Over 2 weeks ago, I did try to check my allocated pension fund balance. Very strange I noticed that the tick was on the Allocated Fund portfolio, but when I click the tab, it was giving me the Mercer Smart Super balance. So I tried again to click the Allocated Pension fund balance, but I started getting error messages. I did call the admin at Mercer. I got told that there is a problem but this should be rectified in about 3-4 days. This was 2 1/2 weeks ago !!
This is ABSOLUTELY not conforming to the Mercer Customers. It is pathetic as to why this cannot be fixed. We did not even receive an apology note from the admin. I feel like having to move my funds to a more reliable and dependable Super & Allocated Fund company, but this process will generate effort from my end.

Jagman 1971 ,

It needs an account detail section that is quick and easy to access.

It would be great if you could have an easy to find section in the app to get your account details when starting a new job. Or even something you could copy easily then flick it off via an email to payroll. So far I’m lost in the app and all I want are basic details to put on my new employee form

I have no idea what a SPIN is but I can’t find it anywhere. I found the rest on Google. It’s little things like this, and when I’m paying hundreds of dollars a year in fees and I can’t find the basic details quickly, I do start wondering if I should just manage the super on my own.

It shouldn’t be this difficult.

Em from Denmark ,

Near useless and it drove me to change my super fund

This app hardly ever works properly. It is unreliable, erratic, full of bugs and as I write this review it has been out of action and not working for THREE DAYS. I contacted the Mercer help desk to be told that “oh yes there is a problem but it’s affecting lots of people not just you” and when I asked when it will be fixed was told “oh it might take three to five working days”. When I asked about my balance was told “it is showing zero balance” which as you can imagine filled me with alarm. I can’t leave my money (assuming there is any left - no one can tell me) with a company that uses such an unreliable and faulty system to communicate with its clients so have filled in the necessary paperwork to take my money and go elsewhere.

App Privacy

The developer, Mercer, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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