Get on board with the latest update of Metro’s app – Metro Notify 2.1. Download now to receive live updates pushed to your device directly from Metro’s train control centre.
The app allows you to personalise Metro’s live service updates to receive the information you want at the times that you need it.
Some of the features include:
‘My Trips’ allows you set up your stations as well as lines so you can receive the next four timetabled services from your chosen stations and will show alerts for your chosen lines
A ‘Morning Update’ which assures you that your selected line/s is running a ‘good service’
An ‘Info’ section with more room for better travel advice and special event information, complete with badge icons when content is updated
Please note that the next four timetabled departures will only be provided when line status is listed as good service. If you are travelling from a station that has multiple lines running though it make sure to select all relevant lines to ensure you get all the timetabled services running through your station.
The push notifications are defined by the following travel categories which advise on the best action for you to take:
Good Service – trains are currently running on time to five minutes.
Minor delays – journey time may be increased with trains experiencing delays between five to 15 minutes; however stay with your planned travel.
Major delays – significantly longer journey times expected with trains delayed by over 15 minutes. Consider alternative transport where possible while we work to fix the problem.
Suspended – a section of the line has been suspended due to an unplanned disruption. Replacement buses will be used where possible, but alternative modes of transport should also be considered.
Updated app moved to new account ownership
Ratings and Reviews
Not aligned with real-world requirements
This app demonstrates how a system model can dictate design to the detriment of end-users. This usually happens when developers lead design and there is no User Experience Designer/Research on the team.
In real-world use, a user would enter a daily point of origin & destination regardless of which line(s) it was serviced by. They would specify daily travel periods to ensure alerts did not come through outside those periods (or leading up to those periods).
The system would then be smart enough to know if disruptions affected the portion of the line(s) the user travelled on (they’re not interested in issues affecting the line far beyond their destination).
Needs a good re-think.
Doesn't actually know when trains will arrive
This app is rubbish, it has no idea. It's not actually wired into the system like you'd expect it to be, like tram tracker for example, which is brilliant. At a guess it just holds the schedules and unless some operator somewhere MANUALLY adds a notification or a delay, we don't get any updates, add to that the fact that anything 5 minutes or under isn't considered a delay (IT IS, ESPECIALLY WHEN YOU RELY ON CONNECTING TRAINS). On the upfield line today at Flemington Bridge station for example it was reporting that the line wasn't experiencing any delays and the 9:31 would arrive on time, that time passed and it moved onto reporting that the next train wasn't experiencing any delays without the 9:31 actually having arriving, minutes passed, there was an inaudible announcement over the speaker system and people were getting worried the train may have been cancelled as NO ONE understood what had been said. This is utterly useless. This app has the potential to be really great as you guys have this information, as at certain stations we get to the minute delays on those overhead boards. WHY DON'T YOU INCORPORATE THIS DATA INTO THE APP. I get daily notifications from this app that are more often than not, completely wrong which means you can't rely on them which makes the whole thing pointless
Could be a great app if it had live updates about specific pre-selected services
Just down loaded the app thinking I could get notifications about the trains I generally catch. Unfortunately it looks like the app only goes to train line and station level and you can only select brackets of time in the AM. I have evening commitments, as most people do, so being able to receive alerts about PM services would be useful too. I have the PTV app as well which shows live info about services. Why can’t there be something that combines the aim of both apps so I can set up alerts for my favourite services? For example, it would be useful to receive an alert when the 8:24 from Heathmont is cancelled so I don’t have to hang around for 30mins waiting for the next service. I could instead rush for the 8:15 or laze around the house for another 20mins doing laundry or tormenting my children. I know these seem like insignificant first world problems but that doesn’t mean I shouldn’t have first world expectations. This sort of app would really help a busy girl out.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- METRO TRAINS AUSTRALIA PTY LTD
- 7.3 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires a Mac with Apple M1 chip and macOS 11.0 or later.
- Age Rating
- © Metro Trains Melbourne Pty Ltd
Up to six family members will be able to use this app with Family Sharing enabled.