mySAGOV

Name: mySAGOV
Rating: 4.7 (70147 reviews)
Author: State Government of South Australia

Utilities

Only for iPhone

Free

70K Ratings
Ages

4+
Years
Category

Utilities
Developer

State Government of South Australia
Language

EN
English
Size

13.5
MB

iPhone

mySAGOV allows you to securely carry your South Australian Government issued passes and licences online. It allows businesses/users to validate a person’s digital pass or licence to confirm it is a valid government issued pass. To access your digital licence/pass you will first need to set up a mySAGOV account (formerly known as EzyReg Account). Visit https://www.sa.gov.au/mysagov to set up your account. At present the app offers: - Driver's licence - Proof of age - Real estate registrations for land agents, sales representatives and property managers - Occupational licences for builders, tradespeople, security and investigation agents. - Recreational boat licences Digital passes and licences displayed in this app are valid credentials and are a legal equivalent to physical passes. Please note: All real estate registrations are now digital and a physical card is not required. However, for all other licences and passes it is recommended that you continue to carry your physical licence with you for now, as some organisations and businesses may not be set up to validate your digital pass or licence. For more information, please visit https://sa.gov.au

Ratings & Reviews

4.7

out of 5

70K Ratings

Please allow us check in another person
02/09/2021

Rose Park Granny
My husband and elderly father don’t have data access on their mobile phones, and so whenever I go shopping or to appointments with either of them, they have to sign in manually. If I use my app to sign them in, then the next time I sign myself in anywhere, I have to enter my details in all over again (a bit hard when I don’t have my reading glasses on me!). When travelling recently in the Northern Territory and Western Australia, I was able to add extra people to their check-in apps — whenever I used their apps, I could simply tick a box to include whichever person was accompanying me. I only had to enter our details once. It was so quick and easy! PLEASE can this facility be added to the SA app?
Please allow us check in another person
02/09/2021

Rose Park Granny

My husband and elderly father don’t have data access on their mobile phones, and so whenever I go shopping or to appointments with either of them, they have to sign in manually. If I use my app to sign them in, then the next time I sign myself in anywhere, I have to enter my details in all over again (a bit hard when I don’t have my reading glasses on me!). When travelling recently in the Northern Territory and Western Australia, I was able to add extra people to their check-in apps — whenever I used their apps, I could simply tick a box to include whichever person was accompanying me. I only had to enter our details once. It was so quick and easy! PLEASE can this facility be added to the SA app?
Works well but..
24/07/2021

tvckaa
This has been a vital part of our life in the last 12 months, having to check in everywhere due to COVID (as well as using it for registration and license purposes) but like others have mentioned there are a few updates that could be included to make contact tracing even more efficient and not have everyone panic as much when a 'cluster' breaks out. We should be able to view all history of venues/businesses that have been checked into, as only being able to view the last place is a bit hard. And also, I believe that there should be a 'check out' section, so a specific time frame is noted for how long you are at a venue/business etc.
Works well but..
24/07/2021

tvckaa

This has been a vital part of our life in the last 12 months, having to check in everywhere due to COVID (as well as using it for registration and license purposes) but like others have mentioned there are a few updates that could be included to make contact tracing even more efficient and not have everyone panic as much when a 'cluster' breaks out. We should be able to view all history of venues/businesses that have been checked into, as only being able to view the last place is a bit hard. And also, I believe that there should be a 'check out' section, so a specific time frame is noted for how long you are at a venue/business etc.
Open Last Check-in causes confusion
30/07/2021

oneTanya
My mother who is aged 80 has difficulty using the covid check-in feature due to the location of the Open Last Check-in button. When she opens the app and taps on the blue button at the bottom COVID SAfe Check-in and the scanning square then opens, she is automatically tapping the white button at the bottom next which is the Open Last Check-in. This is where she comes unstuck as the last place she was at pops up and she’s unsure what to do next. Even after experiencing this same confusion multiple times she is unable to avoid being stumped at this stage. If the Open Last Check-in button location was moved (say the above the square) I don’t think she would become confused at this point. Please review this design and function to make it easier for older people. Thank you.
Open Last Check-in causes confusion
30/07/2021

oneTanya

My mother who is aged 80 has difficulty using the covid check-in feature due to the location of the Open Last Check-in button. When she opens the app and taps on the blue button at the bottom COVID SAfe Check-in and the scanning square then opens, she is automatically tapping the white button at the bottom next which is the Open Last Check-in. This is where she comes unstuck as the last place she was at pops up and she’s unsure what to do next. Even after experiencing this same confusion multiple times she is unable to avoid being stumped at this stage. If the Open Last Check-in button location was moved (say the above the square) I don’t think she would become confused at this point. Please review this design and function to make it easier for older people. Thank you.
Not the most intuitive
07/12/2021

Ditchado
This app still after months of use often presents on checking in - “want to check in at the same checkin?”. In some cases thus does not go away. In some cases it does go away allowing for a new check in to proceed. If it does not go away then there is nothing to be done, especially if you are standing in a queue. There have been cases where in a shopping mall because of constraints I have entered shop after shop and checked in on the “last” checkin, even though it is stuck on the “wrong” first checkin.Now that I have the COVID-19 certificate on the app the checkin button has to be scrolled down to before you can say yes to checkin.

Developer Response
We’re sorry you are having trouble with the app. If you would like further assistance please email DPCOfficeForDigitalGovernment@sa.gov.au and quote ID: 1 in the subject line. In the email please also provide your full name, phone number and DOB so our support team can easily assist you.
Not the most intuitive
07/12/2021

Ditchado

This app still after months of use often presents on checking in - “want to check in at the same checkin?”. In some cases thus does not go away. In some cases it does go away allowing for a new check in to proceed. If it does not go away then there is nothing to be done, especially if you are standing in a queue. There have been cases where in a shopping mall because of constraints I have entered shop after shop and checked in on the “last” checkin, even though it is stuck on the “wrong” first checkin.Now that I have the COVID-19 certificate on the app the checkin button has to be scrolled down to before you can say yes to checkin.
Developer Response 13/12/2021
We’re sorry you are having trouble with the app. If you would like further assistance please email DPCOfficeForDigitalGovernment@sa.gov.au and quote ID: 1 in the subject line. In the email please also provide your full name, phone number and DOB so our support team can easily assist you.

• Bug Fixes • Rebuilt for the new IOS SDK

Version 1.8.7

18/12/2024

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics