OurTenant is a free app that assists tenants of properties managed by agencies using OurTradie to request maintenance on their rented property and to check the progress of pending maintenance.
- Maintenance job issue fixes
Ratings and ReviewsSee All
APP DOES NOT WORK PROPERLY
No stars for this App!! App glitches all the time. We had to use this app as it is the real estate agents preferred method. But NEVER again!!! Been living in our rental property for 4 months & have had nothing but problems with them not being able to direct debit from our account. Can’t even make a payment through the App. Countless numbers of phone calls, emails because of the glitches & we still get sent payment reminders & breach notices. Now a notice to leave because they can’t withdraw cash!!!! We even went to the real estate to pay via eft but they DONT accept that method of payment. Well fix your APP then people. LJ HOOKER SUNNYBANK HILLS NOT HAPPY 😑
Cost me $100’s in repairs
As tenants we filled out an extremely thorough Entry Report with loads of comments and pictures. When our lease finished and we moved out 99% of what we wrote had just disappeared as well as all of the pictures. We were forced to pay to fix parts of the property that had been damaged prior to us moving in due to this dodgy app. I will never use it again even if a future real estate agent says I have to. It’s simply not worth it.
Have you been longing for frustration?!..
This app was forced upon us by our realestate agency to facilitate rent payments. We were sent the link for the app, downloaded & now cannot login as the password is set already. Tried resetting but the “reset link” won’t recognise my email address. Now what?!! Fun times ahead I guess lol. ZERO STARS for this app...
Developer Response ,
Please contact your Property Manager to verify your correct authentication credentials
Up to six family members will be able to use this app with Family Sharing enabled.