OurTenant 4+

PM Assistant Pty Ltd

    • 2.1 • 138 Ratings
    • Free

Screenshots

Description

OurTenant is a free app that assists tenants of properties managed by agencies using OurProperty. Now you can easily keep track of your rental payments, submit & track maintenance requests, view entry notices and access your lease details 24/7.

What’s New

Version 1.0.52

- New ledgers view with filtering features
- Ledger downloadable features

Ratings and Reviews

2.1 out of 5
138 Ratings

138 Ratings

ARC_6 ,

APP DOES NOT WORK PROPERLY

No stars for this App!! App glitches all the time. We had to use this app as it is the real estate agents preferred method. But NEVER again!!! Been living in our rental property for 4 months & have had nothing but problems with them not being able to direct debit from our account. Can’t even make a payment through the App. Countless numbers of phone calls, emails because of the glitches & we still get sent payment reminders & breach notices. Now a notice to leave because they can’t withdraw cash!!!! We even went to the real estate to pay via eft but they DONT accept that method of payment. Well fix your APP then people. LJ HOOKER SUNNYBANK HILLS NOT HAPPY 😑

Developer Response ,

Sorry for the trouble this has caused. Could you please contact support@ourproperty.com.au for any issues. Our Support Team is always here to help you.

done111111111111111 ,

Full of constant glitches

Was forced to use the app a year ago as the only way to pay me rent without having to pay extra fees. Have had nothing but problems. Have reported it every time and the support comes back through LJ a Hooker Sunnybank Hills with guesses and bs excuses! Recently it tried to take money out when it wasn’t authorized too. And another time my property wasn’t even able to be located to pay. Theses a just a few. Truly an awful app. Thank god screenshot everything which proves they lie about the problems. So over this app and the lack of support and the lies told to justify their existence!

Developer Response ,

Sorry for the trouble this has caused. Could you please contact support@ourproperty.com.au for any issues. Our Support Team is always here to help you.

TheengyNG ,

Worst experience ever

Support are not responsive to issue, app doesn’t have basic two factor authentication but contains sensitive bank information, attempts to force you to pay a fee to pay rent, gives your details to tradies and makes you do the work for the property manager.

All up, this is the worst experience ever. Any agent who uses it should be ashamed of themselves. Proceeding with a complaint to the ACCC and/or NCAT it’s that bad.

If we were allowed to pay rent by FREE AND CONVENIENT direct deposit it still wouldn’t make this app a fair exchange with tenants

App Privacy

The developer, PM Assistant Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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