Screenshots

Description

OurTenant is a free app that assists tenants of properties managed by agencies using OurTradie to request maintenance on their rented property and to check the progress of pending maintenance.

What’s New

Version 1.0.47

- Fixes for missing inspection room sections
- Rental minimum standards room addition for Victoria property inspections

Ratings and Reviews

1.5 out of 5
62 Ratings

62 Ratings

ARC_6 ,

APP DOES NOT WORK PROPERLY

No stars for this App!! App glitches all the time. We had to use this app as it is the real estate agents preferred method. But NEVER again!!! Been living in our rental property for 4 months & have had nothing but problems with them not being able to direct debit from our account. Can’t even make a payment through the App. Countless numbers of phone calls, emails because of the glitches & we still get sent payment reminders & breach notices. Now a notice to leave because they can’t withdraw cash!!!! We even went to the real estate to pay via eft but they DONT accept that method of payment. Well fix your APP then people. LJ HOOKER SUNNYBANK HILLS NOT HAPPY 😑

Developer Response ,

Sorry for the trouble this has caused. Could you please contact support@ourproperty.com.au for any issues. Our Support Team is always here to help you.

done111111111111111 ,

Full of constant glitches

Was forced to use the app a year ago as the only way to pay me rent without having to pay extra fees. Have had nothing but problems. Have reported it every time and the support comes back through LJ a Hooker Sunnybank Hills with guesses and bs excuses! Recently it tried to take money out when it wasn’t authorized too. And another time my property wasn’t even able to be located to pay. Theses a just a few. Truly an awful app. Thank god screenshot everything which proves they lie about the problems. So over this app and the lack of support and the lies told to justify their existence!

Developer Response ,

Sorry for the trouble this has caused. Could you please contact support@ourproperty.com.au for any issues. Our Support Team is always here to help you.

Tamah2 ,

App looks like it was made by a student

Worst app, I’m so annoyed that our real estate has chosen to use this app, it’s so difficult to navigate, it glitches, when I’m trying to take photos on the app (to log a maintenance job) it doesn’t show the photo you’ve just taken, given me the impression I need to take another pic, then when I give up and exit I see about 10 photos of the same thing I took and no way to delete them.

Also, the option to pay rent early is not there and I hate that so much, my real estate manager said I could pay early to avoid falling behind, but I can’t find that option (which mean others might not be able to find it either),

The whole app is a big disaster and isn’t user friendly AT ALL.

Developers, please delete this app and start again.

App Privacy

The developer, PM Assistant Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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