Pet Passport 4+

I have used this App avidly and thoroughly appreciated everything that it offers consistently… until the last month when I simply cannot get in! My iPhone is up to date, the App is updated itself but all I get is…🔄! Help!

We are sorry to hear you having difficulty with access to the app. We can support you directly if you can provide a few more details using the feedback form at www.pethealthpassport.au (please select the option - Technical difficulty).

I have been using a paper passport for all my pets over many years. Finally, I don’t have to carry these with me every time I go to the clinic. Having all my pets details on the phone means I’ll also not forget to take the vaccination record. Good for the environment too.

Thank you for this feedback. Supporting sustainable business practices was a key driver for the creation of Pet Health Passport. This is important for veterinary clinics too.

I love this idea so much but my vet assured me this would count as proof of vaccination to my kennel but the email button to send it to my dogs kennel doesn’t show up for me and just screenshotting the vaccination page means nothing to them because there is no pet name listed on that page. I had to send the screenshot and follow it up with my invoice that the vet emailed me as proof of payment and the dog it was given to for the kennel to cross reference and then also call them to discuss this issue before they would accept it as proof. If the pets basic details like name, date of birth, breed and microchip number, were at the top of the vaccination record it would fix all these issues so that just a screenshot could be enough if the email function isn’t working yet.

Thank you for your feedback. Please tap the certificate icon on your pet’s landing page, then choose Vaccination and you will see the Email option. The email will include all information required by boarding facilities.