With Powershop you know exactly how much power you're using and what it costs before you have to pay a bill. All conveniently on your smartphone. Use the Powershop app to track your energy usage, to help you use less and spend less.
Powershop’s commitment is to enable a better energy future for your lifestyle. We are part of Shell Energy Australia, selling energy to homes and small businesses in VIC, NSW, South East QLD and SA. Since 2012, our market-leading app has been powering your energy journey, and now we're charging forward to lead the eMobility movement in your home.
If you're already a Powershop customer download our new App to:· see how much power you're using and what you need to buy
· make sure you never miss a special
· forecast future usage and cost
· shop for Powerpacks to manage your budget
· compare and gain insights into your usage
Terms and conditions: The same customer terms and conditions, refund policy, privacy policy, fees and complaints process set out in our website apply to the functions you use on Powershop’s mobile app.
Availability: Powershop does not guarantee that the operation of the Powershop mobile app will be continuous. We do not accept any liability or responsibility whatsoever if Powershop’s mobile app is not available over any period or at any particular time.
IP and copyright: Powershop owns or has permission to use all copyright in Powershop’s mobile app and all its contents, including but not limited to text, graphics, graphic images, logos, button icons, images, photographs, video and audio clips, software, concepts, systems and compilations (meaning the collection, arrangement and assembly of material).
Some of the material included in Powershop’s mobile app and in which intellectual property rights exist, including POWERSHOP and/or other brands and/or trade marks (whether registered or otherwise), is the sole and exclusive property of Powershop or its related companies or its’ suppliers. The owners of all other material or intellectual property included in Powershop’s mobile app in which intellectual property rights exist consent to or allow the use of the material or intellectual property for the purpose of your use of Powershop’s mobile app. However, that material or intellectual property may not be reproduced or used by you in any other manner whatsoever.
You must not duplicate, copy, reproduce, reverse-engineer, distribute, transmit, adapt, republish, display, or use Powershop’s mobile app or any of its contents, in any form or manner, except to use it for the purpose we make it available to you – the supply of electricity and directly related purposes.
Security: Powershop’s mobile app requires you to use your account password. You are responsible for keeping that password safe and secure to prevent any unauthorised use of, and access to, your account and the electricity supply to the properties covered by Powershop’s mobile app.
Changes to mobile app terms and conditions: By clicking “Install” you agree that Powershop can change the terms and conditions that apply to the Powershop mobile app by Powershop giving 30 days written notice by email and by placing a banner on our website.
So the app itself provides good info, with the exception of their billing, and discount offers. I find the range of discounts unnecessarily confusing but more disturbing is that there is an element of “gambling” implied in how it’s set up. Ie you can win random discounts. I can’t pay my bill using the app as it will show one amount via my bill then revert to another amount after I’ve clicked it. When paying it is difficult to move between tabs or even follow which tab gives the payment option. I’m exploring other companies such as Momentum purely out of frustration of Powershop’s billing. It just shouldn’t be that hard. It’s a power bill.
Powershop ain’t what it used to be!
murray evans
Have been with this provider for a couple of years and was a good thing, now they at the bottom of the list they are sneaky on changing monthly bills which can be changed on a daily basis which screws you in getting your discount they don’t send someone out for bills they estimate which to go back and pay your bill ‘no discount ‘ because it’s outside the time frame this is how they trap you into paying higher premiums for your power and go ahead and do a comparison to others on prices you won’t find them anywhere near the larger providers for good prices they were not helpful in any way in negotiating leaving soon because they don’t look after the people that made there name in first place. 👎😪
Great App, great company
NerekB
This company provides a great service. The app is so useful. I know so much about my usage, can pay bills easily, and in small amounts instead of a large bill. Information is easy to ascertain (except perhaps my solar feed in) I really appreciate that when I ring them I always get someone on the end of the phone and without a long wait. I really like their focus on the environment and now they have gas too! I don’t know why everyone isn’t with Powershop
Useful but useless
Boobialla1
This app is a torment. If it did what it promised it would be great. But it doesn’t and it isn’t. We have a substantial solar system and a 12 kWh battery. The app cannot cope. It lags 24 hours behind real time, it gives vaguely accurate but also false information about your ongoing energy costs and solar credits, and only when your monthly bill arrives do you know what your actual consumption, credits and costs have been.
Minor bug fixes
Version 1.69.2
The developer, Powershop, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Purchases
Financial Info
Contact Info
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Powershop New Zealand Limited
Size
44.1 MB
Category
Utilities
Compatibility
Requires iOS 12.0 or later.
iPhone Requires iOS 12.0 or later.
iPod touch Requires iOS 12.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
