Screenshots

Description

Priority Pass™ is the world’s largest independent airport lounge access program, providing members with quick and easy access to 1300+ airport lounges and other experiences worldwide. With the free Priority Pass App, you can benefit from a host of additional features to make your airport experience more rewarding.

- Start your trip early by searching and accessing 1300+ airport lounges and other experiences worldwide

- Find your way around – try our new indoor airport maps functionality, available for 10 major airports

- Save with 800 discounts and upgrades from around the globe across a range of airport experiences, including retail, dining and spas.

- Stay up to date – check your current membership entitlement and visit history

What’s New

Version 5.7.1

We've had a makeover and added some new features we think you'll love. Your favorites have a new home on the Explore screen so you can access them easily. You can also now favorite Offers as well as Lounges. When searching you can now see your recently searched airports.
We have more exciting features coming soon, so make sure you keep your app updated to the latest version. Remember to log in to the Priority Pass app to get the most out of it.

Ratings and Reviews

4.7 out of 5
3.7K Ratings

3.7K Ratings

jr3131 ,

Making the best of it

I look forward to my holidays especially heading overseas. Long flights can put a dampener on the start of your trip. To have a priority pass lounge to look forward to is an amazing blessing. Our bodies are refreshed, relaxed and ready for the next flight.
We love our priority pass and the luxury it offers.

Developer Response ,

Hi, thank you for your positive feedback. We're pleased to hear you're enjoying your Priority Pass benefits! Zoe

Onapa ,

Disappointed

I saw an ad stating 10 free visits. No such thing! Free drinks is wrong as there is only free beer or sodas. I don’t drink beer. You pay for every visit ($US32) and then pay for your drinks. There is a 3 hour time limit. We had a 8 hour stopover in Hong Kong!!! There is a shortage of comfortable chairs. Sitting at a dinner table for 3 hours isn’t relaxing. In Hong Kong the furniture is old and needs replacing. You have to book and walk outside to the showers and there are only 2 women’s toilets servicing over 200 people. The table tops are unclean and my overall visit was very disappointing. I visited 2 different lounges in transit on the way over and then the way back. I purchased 2 cards and was not advised that all charges for both cards would go on my credit card. I now have to find a way for my cousin to use her card and be charged on her credit card.
Leona Moffrey

Developer Response ,

Hi, we're sorry to hear about your experiences. As this is a dedicated technical support platform we ask that you contact our Membership Support Team on +852 2866 1964 or pp@prioritypass.com.hk, who are available 24 hours a day. They will be able to assist with any queries regarding lounges. Regards, Zoe

Ahcyrbwo ,

Careful

If you have multiple cards be careful not to get your numbers mixed up... the customer service is the worst ever encountered!

As a holder of a card with access to an unlimited number of entries I accidentally entered a wrong number on the app, not knowing I was in possession of another card given to me by my bank, which only gave me two free entries

After checking my cc statement I saw that I was charged multiple times for PO lounge access. Having contacted Priority Pass they denied this ever happened and continued to charge me. Having sent them multiple emails they finally realised what happened, explained to me that I have another card but would not refund the money, in fact they were rude and did not respond to several emails

As a person who travels internationally every week I will never sign up for PP again... it’s cheaper to go to a nice restaurant at the airport, or get a massage before the flight... and the service will definitely be better!

Developer Response ,

Hi, we'd like to look into this for you. Kindly send u your membership number and contact number to info@prioritypass.com. Mya

Information

Seller
Priority Pass Ltd
Size
234.9 MB
Category
Travel
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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