ServiceWA is provided by the WA Government to help people connect with WA State Government services. The ServiceWA app assists with requirements during the COVID-19 transition and other services into the future. It is designed for Australian residents or citizens who live in WA, do business here, or are visiting WA.
The ServiceWA app allows you to activate and access the following WA Government services in one place:
• SafeWA – for checking in at WA businesses, venues and events
• Import the COVID-19 digital certificate – for proof of vaccination or medical exemption to enter certain venues and events, and when travelling into WA
• G2G Pass – to access your travel passes when you travel into WA
Privacy and security are our priority. ServiceWA uses Digital Identity for verification.
For more information about ServiceWA, including how to link your Digital Identity, visit https://www.wa.gov.au/organisation/government-of-western-australia/servicewa-mobile-app
ServiceWA requires camera permissions to use the COVID check-in functionality delivered by the Department of Health.
- Minor bug fixes and spelling mistakes.
Ratings and Reviews
G2G link broken
Was able to link vaccination certificate and SafeWA checkin with no issues at all, however keep in mind you need to have myGov ID set up to log into anything on this new app. The issue is with the g2g tab, when selecting log in or create g2g account, am able to accept on the next screen where it lists how your information is used, then it takes you to a screen where it asks you to confirm your email and continue, the text box where you need to input your email to confirm appears to be broken as it’s not possible to select it at all, and the continue button is also broken, the only options you can click on this screen are the X to exit and the back button. This would suggest that there may be a bug/broken link with the g2g pass tab on the app. Would love if this could be reviewed and the bug/broken link fixed, other than that it’s a half decent app, I can imagine anyone who isn’t technologically literate would have issues setting it up though.
If you have an iPhone 6 don’t bother. It comes up with an error message and the ATO phone number to contact. What a joke. I’ve emailed and contacted the helpline. No reply via email and when I spoke to a person on the helpline there response was a scoff and laugh. So there wipes out a chunk of the population of potential users. Trying to do the right thing throughout this whole pandemic and it gets you nowhere. Get jabbed three times and it still won’t be enough. You want people to use it, make it usable. And as far as every state has a different app, are we one country or what? Do other large countries segregate their population with different rules. Not download a different app depending on what state you are in. One country, one app. I know Mr McGowan would prefer we don’t leave and no one comes here but have we turned into a Communistic/dictatorship state in an attempt to cover up the failing health system and fill people with fear to hide and delay the real issues. In two years the only thing that has been done is close borders and make vaccination mandatory and now bullying people to make them have it otherwise they can’t go out. Is it not that individuals choice to put themselves at risk if they choose not the have the jab. This app is just the icing on the cake.
Way too difficult to setup
Spent about 30 minutes setting this up - needing to pull my passport out - downloading myGovID - having to link vaccine cert via Medicare app which didn’t work then hacking it through mygov website- which isn’t even a listed option - then setting up G2G Having to click through at least 6 ‘I agree’ small print privacy statements And now the check in component doesn’t let me check in my kids… even this was functionality in safe WA app Old people are struggle badly getting this to work and it’s compulsory to go to shops now Well the government finally got their ‘Australia Card’ 40 years later! Very ugly colours on the app icon to top the whole thing off, looks like something out of soviet russia! Should be red Pilbara / darling ranges colour country on blue sea. Nice to have things in one place though and don’t even think about using this for political propaganda on the summary page, it needs to remain purely functional and politically objective
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- Usage Data
- Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Government of Western Australia
- 85.1 MB
- Requires iOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Age Rating
- © 2021 Government of Western Australia
Up to six family members will be able to use this app with Family Sharing enabled.