TeamViewer QuickSupport 4+

Screen sharing

TeamViewer Germany GmbH

    • Free

Screenshots

Description

Get support for your iPhone and iPad from any computer. You can even mirror your screen to any other iPad or iPhone!
TeamViewer provides easy, fast, and secure remote access and is already used on more than 1 billion devices worldwide.

Use Cases:
• Share your complete screen live to a technician.
• Technicians can chat, transfer files back and forth, view device information, push settings, and much more.

Key Features:
• Broadcast your screen (iOS 11+ only)
• Screen sharing to any computer or other mobile device
• Chat
• From any computer, you or your technician can:
o View device information
o Transfer files in both directions
o Add email accounts
o Push Wi-Fi settings
o Import iOS Configuration Profiles
o Record the iPhone/iPad screen
• Highest security standards: 256 Bit AES Session Encoding, 2048 Bit RSA Key Exchange
• Plus much more …

Quick Guide:
1. On any other device, go to https://start.teamviewer.com
2. Enter the ID from this app into the Partner-ID field
3. Press “Connect to Partner”

What’s New

Version 15.32.1

* QuickSupport can now use Bluetooth to be discovered by the nearby devices feature of other TeamViewer clients. Discovery can be enabled in the Advanced settings of the app.

Ratings and Reviews

1.7 out of 5
193 Ratings

193 Ratings

jvicedo ,

An Application Used for Scamming

Scammers will use this application to trick those who are gullible enough into sharing their bank account information. If someone has called you claiming money has, or will be deducted from your account, do not fall for it and never give your personal information to anyone unless you can confirm that the source is legitimate!

Do not allow yourselves to be tricked by scummy losers who can’t find real jobs.

danielmee ,

Can be done but is quite finicky

As this is free and iOS screen sharing is in its infancy, don’t go expecting a quick and simple setup process just yet. I advise testing it on yourself first so you know what you have to explain to the customer as there are many steps. Also, very important to make sure you’re running the latest version of teamviewer on your computer otherwise you won’t see the screen sharing, just screen shots.
If you need to help guide someone on their iOS device in real-time, it definitely can be done with Teamviewer apps.

scubaalb ,

Great app - don’t accept calls from those you don’t know

Great app. Invaluable for supporting IOS devices especially for elderly relatives overseas. Please impress on them to NEVER accept connections from someone they don’t know - even if they say they are the queen. Then they won’t get scammed. We only use when I am on the phone talking to my mum and it’s brilliant. Please help your old folks to stay safe from scammers and and don’t blame the tool.

App Privacy

The developer, TeamViewer Germany GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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