The safer way to spend abroad. easily top up your Travelex Money card, check your balance, recent transactions and order cash to collect from one of our global outlets.
The Travelex Money Card is a faster, safer way to spend when you travel
• Top up your card with your choice of 10 available currencies: Australian Dollars, US Dollars, Canadian Dollars, Euros, British Pound Sterling, Japanese Yen, Hong Kong Dollars, New Zealand Dollars, Singapore Dollars and Thai Bhat.
• Lock in exchange rates
• Use your travel card abroad across millions of locations
• Free Wifi access worldwide
• 24/7 global assistance to replace your card or provide you with emergency cash
• No ATM charges overseas*
• Platinum benefits from our partners
Order cash in the app to lock in our very best rates on your foreign currency. Whether you’re looking for pounds, euros or one of our other 50 currencies, we can deliver to your home or you can pick up in store.
Created by the experts in foreign currency, Travelex.
Want to get in touch?
Email us at firstname.lastname@example.org
Tweet us at @Travelex_AUS
Find us on Facebook at facebook.com/TravelexAUS
If you have any feedback on the experience of our app we’d love to hear it; email us at email@example.com
*Although Travelex does not charge ATM fees, please check the ATM before using as some operators may charge their own fees.
Minor bug fixes and improvements
Ratings and Reviews
App is adequate but needs some tweaking
The app has the minimum you need to get by, however, the most annoying thing is when you go to create an ‘order’ for new currency to mth with money you are transferring in from your bank or via BPay it makes you put all your details in again then, if you have to back out for some reason, you have to put them all back in again!!!
It takes a while sometimes when you first load it up to tell you the correct balance - it looks real good till the transactions roll in!!
You can instantly see what money you have spent almost as you are walking away from the restaurant or shop or ATM!! Depending on your internet speed.
You can see what you have spent in each currency easily.
There isn’t much to see so it’s easy to navigate.
It’s annoying they don’t put any bank account transfer details in the app.
Bank transfers come in and you receive notification - peace of mind.
Developer Response ,
We are sorry to hear that you are not happy with the app. So we can improve the service, please could you email our app team directly (firstname.lastname@example.org), We do appreciate any and all feedback that we receive.
Will never use again
Recent experience in Europe where Travelex went offline over Christmas and New Year meant extreme stress for many users. Unable to access balance, being told to use BSB to transfer money (which has a 2-3 day delay) or being told to call the number on the back of the card for help (the number is embossed over you idiots! and cannot be read). A brief email was sent more than one week later citing security problems, when in fact Travelex had had a cyberattack. Still no information from the company more than four weeks later. My card had euros on it and I was assured I could use it everywhere. After all the drama over Christmas in Europe it was then suspended on my way home in Dubai because I tried to get Dirham from the ATM machine. Well Travelex, I couldn’t load Dirham and you knew I would be in the Middle East on my way home!
So never again. The stress this caused and the constant trolling through websites to find non existent help was not worth it.
Stole My Money
I’ve spent the last few hours trying to get in contact with Travelex, after the money for a reload was taken out of my bank account and never loaded onto my Travelex card. I have called customer service three times - the first, I was hung up on. The second, I was given another number to call, to which no one answered/the call was declined. The third, I was put on hold for 10 - 12 minutes before being hung up on again. The card has worked more or less fine for me for the last 7 months, but this is really disappointing. I have just moved countries and now have no access to my money, and no way to recover my lost funds. To anyone considering Travelex - DON’T. Aside from this ordeal, the app is slow and clunky, my transaction history has not appeared since June, balance doesn’t update, and the customer service is shocking if your money goes missing with them. You’re better off going with a reputable company like N26 or Revolut for your travel funds!
Developer Response ,
We are sorry to hear that you are not happy with the app. So we can improve the service, please could you email our app team directly (email@example.com), We do appreciate any and all feedback that we receive
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Travelex Central Services Limited
- 50 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires a Mac with Apple M1 chip and macOS 11.0 or later.
- Age Rating
- © Travelex Foreign Coin Services Limited
Up to six family members will be able to use this app with Family Sharing enabled.