TripView Lite 4+

I have no trust in Sydney buses as they are not reliable, never on time and often late or never stop even when you signaled the driver. I missed three buses in a row because the driver decided not to stop and we ( waiting customer) have no idea what to do! There’s no communication, customers have to wait in the hope that a bus would show up and pick us up. That is not good customer service! Thats called mayhem and Sydney buses need to come up with a better customer communications system as we are living in the 21st century and not in the dark ages!

Management needs to resolve this inefficiency that has been on going in this city. It’s a shame to think Sydney is a wold class city and yet our bus system is so behind. Why can’t we improve a system that most citizens are relying on a daily basis? What’s stopping us?!

Also, please stop preventing our reviews by asking us to come up with nick names. I have entered my real name and your system says it has been taken. It’s pathetic!

This has nothing to do with TripView. You seem to be reviewing Sydney’s public transport system. TripView is an independent app developer. We don’t run the buses!

I’ve had enough of waiting for the train that never seems to arrive on time, or arrive 2 minutes earlier. It’s become a routine of endless delays, and the lack of communication from the staff only makes it worse. I’ve stood at the platform for what feels like hours, watching every other mode of transportation come and go, while the train I need is always “delayed” or “running late.” The lack of consistency and reliability is frustrating, especially when you’ve planned your day around it. I’ve had meetings, appointments, and even social events ruined because I couldn’t rely on this service. That said, once the train finally does show up, it’s honestly not half bad. It’s clean, comfortable, and the ride itself is smooth. The staff are generally polite, and when you do get to your destination, the trip is pretty efficient. But honestly, the delays are a dealbreaker, and I can’t help but wonder how much better this experience could be if they just figured ou the timing. I just don’t understand why something so basic can’t be handled better. It’s good once you’re on it, but the stress of waiting is a whole different story.

This seems to be a review of your public transport operator. Please note that TripView is an independent app developer (we are not your transit operator, and we don't run the trains!) If you have any issues with the app itself, please let us know.

Been using this app since I moved to Sydney 2019 and it is a lifesaver in coordinating the trains needed to get me around with live updates. When I moved a friend recommended this app and suggested the paid version so you can save the trips but I was happy enough trying the free version and selecting my stops each time, but after using for 2 years am going to switch to paid version to support developers. People complaining they can’t save their trips when this is clearly noted as a paid feature need to learn that you get what you pay for.

Thanks Megan! Glad to hear that you’ve found the app useful.