Truyu: Identity Fraud Alerts 17+

Limited “value for money”

I joined the trial after seeing the product appear on a News telecast. The app is created by a wholly owned subsidiary of the Commonwealth Bank which is why I decided to give it a try. The app requires some sensitive information in order to register the account and you also add in all of the email addresses you use on a regular basis. Once set up, the app checks all of your email addresses against know stolen data exploits and reports back to show where information belonging to you could be available “in the wild”.

The Truyu App is only free for the trial period after which it becomes a paid subscription. The email vulnerability information is the same as you can get from websites such as “Have I been Pwned”… etc.

The ONLY unique service it offers is the ability to alert you if someone tries to create any bank accounts using your information or if someone is trying to take ownership of your bank accounts using your info. This is a powerful feature but I’m just not convinced that it is worth the monthly subscription fee being asked (especially why Commonwealth Bank customers need to pay in the first place). Cancelling my trial for now but will keep an eye on any advances as it has the bones of a good service but its actual value for money(as opposed to its perceived value) is the biggest thing holding me back

Incredibly accurate

Jumped on this app last night and cannot believe how quickly it was able to verify my accounts. I was shocked to see the breaches of my account, going back to 2013! The app itself is so easy to use, have shared with all my family and friends. Very relevant app in this current climate

Developer Response ,

Hi there, thanks for your support and positive review. Great to have you onboard :)

Don’t waste your time

I’ve tried multiple times and updated every week since this became available.
The first time I tried it crashed, it wouldn’t allow to register.
The second update it crashed and said to try again later.
The last time the current update it will get you through to the mobile number verification step only to be told your mobile number can’t be verified
If CBA can’t do proper Beta testing before they release an app and can’t fix it to a level to even appear to work, I can not reasonably expect that the app can do a complex task like monitoring in real time my financial affairs across multiple agencies and levels.

Developer Response ,

Hi there, we're sorry to hear about the difficulties you experienced when signing up. We have recently fixed a bug which may have prevented you from verifying your mobile number. We understand your concerns and want to assure you that we are committed to delivering a dependable service. If you're willing, please reach out to us at
contact@truyu.com.au as we'd appreciate the opportunity to discuss in more detail. Thank you