Screenshots

Description

VicEmergency is the official Victorian Government app for emergency warnings and information. Download VicEmergency, set up a user profile and watch zones to ensure you receive official warnings and information for areas that interest you.

Watch the VicEmergency video at www.youtube.com/channel/UCskGgVGdfEp1C3BMiiwAyzQ
To review support articles or submit a request, visit http://support.emergency.vic.gov.au

Main Features:
• Live incident map showing current warnings, planned burns and other types of incidents across Victoria.***
• Simple to create a profile and use watch zones that ensure you get official warnings for your local area. Warnings and information* are pushed out to a user's phone when issued by Victoria’s emergency services. 
• GPS integration to determine your current location** and surrounding incidents. 
• Emergency Warnings, Warnings, Advice and information as issued by Victoria’s emergency services
• Share incidents and warnings with friends and family.
• View forecast Fire Danger Ratings on the map.
• View today's and tomorrow’s Total Fire Ban status.

* Your device must have an internet connection to receive warnings and information issued by Victorian emergency services. 
** To view your current location, GPS must be switched on and location functionality enabled.
*** Map symbols represent the origin of the emergency, not its current location or spread.

The VicEmergency app is just one tool to assist you to access warnings and information about emergencies, however you should never rely on just one information channel. Emergency services use a range of other information channels including SKY TV, ABC local radio, some commercial and designated community radio stations, VicEmergency Hotline on 1800 226 226, VicEmergency website on www.emergency.vic.gov.au and VicEmergency Twitter and Facebook.

Are you getting a message asking you to turn on notifications? You need to ensure that push notifications are enabled specifically for the VicEmergency app, as follows:

For iOS10, iOS9, iOS8 and iOS6:
1. Click on the Settings icon and then select Notifications. 
2. Scroll down, click the VicEmergency icon
3. Ensure 'Allow Notifications" or "Notification Centre" (iOS6) at top of the screen is set to On. 
4. We recommend that you set Alert Style as 'Banners' or Alerts' and ensure that Sounds and "Show on Lock Screen" or "View in Lock Screen" (iOS6) are set to On. 

For iOS7: 
1. Open the device's Settings icon and then select 'Notification Center'.
2. Under 'Access on Lock Screen', check that 'Notifications View' is On (showing as green).
3. Scroll further down and ensure that VicEmergency is in the list under INCLUDE. Click it to open it.
4. At the top, set Alert Style as 'Banners' or Alerts'
5. Then ensure that everything in this section is turned On - ‘Badge App Icon’, ‘Sounds’, 'Show in Notification Center', 'Show on Lock Screen’, etc (all should be showing as green).

What’s New

Version 6.2.4

• General usability improvements
• Miscellaneous bug fixes

Ratings and Reviews

2.9 out of 5
422 Ratings

422 Ratings

National App! ,

Not as informative or clear as NSW FiresNMe app

I live on the VIC side of the VIC/ NSW border. So to keep informed we have to monitor two apps (NSW Fires Near Me and the Vic Emergency app).
The screen layout and functions on the NSW version is far simpler to follow and when you select an incident far more informative.
Vic app is trying to do too much on front screen so much so that overlays make reading harder like the warning area overlays.
And when you click an event the info is very limited or useless in comparison to the NSW app.

If you provide an option at least for users to turn layers on and off this might make the front incident alert clearer by allowing us to turn off overlays.

The most important info is where is the fire, how big is it, what has already burned, where is it headed (influence of current and coming weather), predicted spread, level of warning.
Much of this could be explained or shown on the map when ticked on/off by users. That way keeping the simplified view clean.

A National app would be more useful with a common layout and information. This would be better for travellers moving across states and for the many communities that live in state border regions, and for those that want to monitor impact to interstate relatives or friends.
Otherwise we have to use multiple apps with different layouts and symbols - crazy in this day given the seriousness and frequency of bushfires?

Fires don’t have borders!

Developer Response ,

Hi,
Thank you for getting in touch with us to provide your valued feedback. We have passed your comments onto our developers.
Kind regards,
Wolf

Magster865 ,

Too many notifications

As a psychologist I’m concerned there are too many emergency notifications on this app and it is firstly causing anxiety and secondly creating a cry wolf phenomena- where people will reach a threshold and be overloaded and then discount warnings. There needs to be some differentiation between information and an actual warning. When there is a watch and act - do we need to receive the same watch and act message 4-5 tines over a 24hour period when the situation hasn’t changed?
Of course the app is wonderful to keep on top of situations but I’m fearful it will be information overload and people will and have turned off notifications or discount them.

Developer Response ,

Hi,

Thank you for getting in touch with us to provide your valued feedback. We have passed your comments onto our developers.

Kind regards,
Michael

Seanijo ,

No issues at all

Most reviewers I notice are probably having an issue with the settings related to their specific watch zone areas. By default not all specific incidents will prompt the app user with a notification. This system is based on 000 calls, so of course not every issue will be known until it’s first registered. To expect the App to know about a fire before even 000 knows is just ridiculous. In the event of an emergency always make sure you have a backup radio powered by batteries as cellular service can crash. Don’t blame the app for your ignorance.

Information

Seller
State of Victoria - Department of Justice
Size
62.7 MB
Category
News
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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