VPN by CyberGhost - WiFi Proxy 4+

Moved from virtual shield.

I would put my rating between 3 and 4 not because the service isn’t good but because my experience with virtual shield was fantastic but CyberGhost offers watching Netflix and other services that are region locked without purchasing an extra package, I’m always pretty skeptical of new products that I haven’t heard about but their pitch was pretty good and the auto protect feature is quite nice.

Overall, good experience so far apart from having to manually select Australian servers to try find one that lets me watch Game of Thrones on my Foxtel Now app.

Keep it up guys, dont make me regret my money being spent on your service

Developer Response ,

Hi, Ghostie! Thanks for the detailed feedback. It's nice to hear you enjoy the streaming servers so far. Indeed, we don't have optimized servers for Foxtel as of now, which is why a bit of trial and error might be needed.

Not very reliable service

I am using CyberGhost VPN to watch my favourite TV show in Asia. It was working fine until last week I was not able to connect to my designate VPN server provided by CyberGhost. I logged a request to get help. After I waited for more than a week, the technical team from CyberGhost can’t fix my problem. The support team kept saying their infrastructure team was looking into the problem, but after waiting for one week, I still can’t use my CyberGhost VPN to watch my TV show. I have decided to switch to ExpressVPN and everything works well with my new VPN provider. I am now able to watch my favourite show again in Asia. I don’t understand why ExpressVPN works, while CyberGhost VPN can’t. I decided to ask for my refund because I am not getting the service I have paid for. CyberGhost replied that because I paid my subscription through Apple Store, they can’t help me with that. Now I am left with a service that does work, but I still need to pay for it.

Aussie users

I have tried several VPN apps and once my current subscription to Ghost VPN finishes I won’t sign on again unless there are improvements. Ghost doesn’t support some basic connections to Australian sites which makes me question if my address is hidden? This is the main reason for having a VPN and Australian web sites pick up I am using a VPN and block me.
It also stops my local WiFi connections a problem I did not have with other VPNs. For me I’d go back to Express VPN , it is more expensive but it works. The savings I got on the special deal with Ghost VPN proved to be a false saving.
I just tried to log in to my lotto site a business which wants your money but it was rejected because this “VPN” could not “hide” my address it’s useless at best or just stealing your money at worst. AVOID
I have spoken with support and they said that they don’t have a solution for either problem and that’s how it is, may change in the future with regard to streaming from Australia?

Developer Response ,

We’re sorry we didn’t serve you better, Ghostie!

We would like to look further into the problems you were experiencing, so we would really appreciate it if you could give us more details at support@cyberghost.ro or support.cyberghostvpn.com. We want to improve our approach based on your feedback.

Thanks! 👻