Xplor Playground 4+

Super helpful!

This app has been a life saver in making my job much easier! It’s super easy to use and has loads of cool features. The efficiency and simplicity of using this app takes the hassle out of day to day duties! Xplor is great. Can’t recommend enough to all child care Centres! 👌👌👌

Frustrating

Working at After School Care this app is not suitable yet. We have 60 children that arrive at the same time when the bell rings. To sign each child in it now takes 30min instead of 5min. It’s very time consuming to sign the children in which is not productive to finding out if children are missing at a reasonable time. I found the Xplor app that was the previous version was much more efficient. This app looks nicer, has allergy information but takes away supervision time of the children. It’s a massive glitch. Also multiple staff can’t seem to sign in anymore, there is no easily accessible button to reset your login either. Also, due to COVID the app won’t allow us to sign the children in until 3pm, but all of our kids are being sent early to us at 2:45pm due to lines being made to meet parents at the gates (they aren’t allowed into the school). This makes it very hard to find if we are missing children till 3pm and until we can take the time to tick them all off. Why not revert back to how Xplore when all you had to do was hold it down not jump through 2 more steps to sign a child in??? When you have to do this with 60 children or more it’s very tedious!
I gave it 2 stars for presentation to be kind but right now because of these un-user friendly things that make my job harder, it deserves a 1. It makes me miss a paper roll which took 2 seconds & parents were willing to sign the children out there & then.

Developer Response ,

Hi yogyfkyci, we released Bulk Attendances in response to OSHC feedback exactly like yours. Have you tried that feature out? By the way, we do workshops regularly with our OSHC customers because we know there are some things that need improving for OSHC services. If you'd like to be part of those, as well as testing out new upcoming features like Transport Lists and Medication Authorisations, get in touch with our product team at appfeedback@myxplor.com

What a joke

I wonder how much these people got paid to write glowing reviews for this app. We have been using for over a month now and it is never ending problems, bugs and glitches. It is like the program was rolled out without being tested and every time they fix one issue a new one pops up. Our families are constantly frustrated because they are not receiving updates as they should be. If it actually worked like it’s meant to it would be great but at the moment it is time consuming, glitchy and definitely not user friendly. Half the features can only be accessed from the website which is ridiculous. Families only see 4 photos at a time in the app but you can upload sets of 16 In Playground so for around a month some families were seeing only a fraction of the content as they only use the xplor app (what is the point of even having an app of you have to then get on a computer to see half the content). I find it very difficult to believe that this was created by anyone who actually works in the industry, I find myself walking around with the iPad in my hand all day instead of spending time interacting with the children. I would not recommend this system to anyone, ever.