tbi bank 4+
The bank on your phone
TBI Bank EAD
Designed for iPhone
-
- Free
iPhone Screenshots
Description
The bank is in your mobile phone. tbi bank app is the smart way to take control of your money 100% digitally.
The app is available to everyone who’s enjoying our services in Bulgaria and Greece. It gives you customized features and 24 hours chat support, and you can use it in Bulgarian, Greek or English language.
We believe that banking should be free and with us you will have a transparent, simple and fair experience. As it should be.
To learn more about tbi bank app, visit www.tbibank.bg or www.tbibank.gr.
TBI Bank EAD, with headquarters and address for correspondence: Sofia 1421, Lozenets district, 52-54 Dimitar Hadjikotsev Street, e-mail: office@tbibank.bg, website : www.tbibank.bg, registered in the Commercial Register at the Registry Agency at the Ministry of Justice with UIC 131134023, licensed as a Bank and respectively carrying out banking activity according to License № B 30 and Orders RD 22-1067 / 13.08.2003, № RD 22 - 1067 / 12.06.2007, RD 22 - 1560 / 20.07.2007, RD 22 - 2270 / 16.11.2009, RD 22 - 0451 / 28.02.2012 and RD 22 - 0451 / 22.10 .2012 of the BNB.
What’s New
Version 2.6.86
Welcome to tbi bank. We’ve improved a few things to make your experience even smoother and better.
Ratings and Reviews
Pretty impressed
There is certainly a lot of room for improvement with the reliability of the microservices, like the chat for example. I started seeing a lot of messages for planned maintenance, but overall the experience has been great! The splitting money with credit option right over the debit card seems a bit bizarre UX decision to me. Probably the best mobile app from all Bulgarian banks! I feel like a lot of updates are coming fast, so cannot complain. Keep up the good work, thanks!
Developer Response ,
Hi Kaloyan. 👋 We are glad to hear, that you are impressed with your mobile app. It`s only for true connoisseurs, just like you. ☀️
Very disapointing
On paper tbi bank looked perfect for me, but as soon as I started the registration process I already started facing issues.
But first the biggest issue - this morning I added some money to my account using my credit card and 12 hours later I still can’t see them in my account. The credit card payment was successful according to the card issuer.
During the registration I entered the data from my ID card. When I was asked to confirm my address I selected the address from my ID card, however when I was about to sign the contract I saw that the address was completely different - a previous address of mine used many years ago when I was using tbi credit services. When went a step back the app got stuck in a spinning cycle. I killed it and with the second attempt got the right address.
Chat is constantly crashing, ending the sessions and starting new ones.
Since I switched to a new iPhone, now I am constantly receiving notifications about a new device accessing my account. Approximately 30 for a day. Very annoying.
Hopefully the payment issue gets resolved, because this is a true dealbreaker. 🤞
Developer Response ,
Hi. We are sorry to hear, about the difficulties you have experienced. You can write to us by e-mail info@tbibank.bg, and we will assist you.
Could not verify.
The app wants me to verify and no matter how many times I upload my ID or make a photo of myself the app just counts down and tells me that its not successful this time. No mater how well lit the photos are, wearing or not wearing glasses… It just does not work! Also, the phone number that is given have absolute nothing regarding the mobile app… Pretty poor experience so far…
Developer Response ,
Hi Angel, we are very sorry for your experience with the app. This is not how it usually performs. You are most probably facing a technical
Issue. Can you please send us your details to ,,mobapp_tech@tbibank.bg'' so that we can assist you.
App Privacy
The developer, TBI Bank EAD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
TBI BANK EAD has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
- 565522546
- Address
- 52-54 Dimitar Hadzhikotsev str. Lozenets Distr. 1421 SOFIA Bulgaria
- Phone Number
- +359 894332684
- okyslashko@tbibank.bg
- Size
- 220.3 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Bulgarian, Greek
- Age Rating
- 4+
- Copyright
- © 2024 tbi bank
- Price
- Free
Supports
-
Wallet
Get all of your passes, tickets, cards, and more in one place.