With our insurance and prevention app, you deserve to be well protected. Download the Desjardins Insurance Home-Auto app today and:
● Easily access your home and auto insurance
● Perform auto insurance transactions
● Make a claim and track it
● Access loss prevention technologies: Ajusto, Alert and Radar
● Get all of your notifications in one place
It’s easy to manage your home and auto insurance. View your insurance policies and your payments, make changes and more!
Submit a claim online or talk to one of our agents in the event of a car accident, theft or property damage. Also, get updates on your home insurance claim directly through the app.
Use this handy tool to take pictures of vehicle damage and save a trip to the shop.
Stay safe and prevent the most common types of damage with Ajusto, Alert and Radar, which can all be found in a dashboard.
Ajusto program – What’s new!
Your safe driving can help you save with the Desjardins Insurance Ajusto program. Get a more personalized premium based on your driving behaviours and habits.
Get alerts on your smartphone with our water and freeze detector.
A new prevention program is coming soon.
Radar – Available to everyone
Get mobile alerts for a specific address when there’s a threat of hail, high winds, heavy rain or other severe weather that could damage your property.
Want to benefit from Ajusto, Alert, Radar and everything you get when you’re insured with us?
Download the Desjardins Insurance Home-Auto app today!
Desjardins Insurance refers to Desjardins General Insurance Inc., Certas Direct Insurance Company or Certas Home and Auto Insurance Company. © All rights reserved.
DESJARDINS®, DESJARDINS INSURANCE™, all trademarks containing the word Desjardins, as well as related logos are trademarks of the Fédération des caisses Desjardins du Québec, used under licence.
Alert™ and Radar are trademarks of Desjardins General Insurance Group Inc., used under licence.
Ajusto is underwritten by Desjardins Insurance and is only available in Ontario and in Quebec.
Ajusto® is a trademark of Desjardins General Insurance Inc. used under licence.
Certain conditions, limitations and exclusions may apply.
The discount and the personalized premium do not apply to certain endorsements or additional coverages. Please refer to the Ajusto terms and conditions in effect on the date you sign up.
Note: Continued use of GPS running in the background can dramatically decrease battery life.
The latest version of the app includes several bug fixes and improvements. Download the update for a better experience.
Thank you for using the Desjardins Insurance app!
Ratings and Reviews
Can’t file claim in iOS 15
Overall the app seems really good. Unfortunately under iOS 15 you can no longer file a claim because it will not except a phone number. Dashes are added automatically to the phone number generating 12 characters but the app only accepts 10. After filling out the entire claim on the app your only option is to quit and redo everything online.
Developer Response ,
Hi there. Thanks for letting us know about this issue. I’ll forward your comment to our technical team so that they can improve the app. Have a great day! Laurie
Une application compliquée
Ajusto n’est pas une application mais bien une extension d’une autre application : Desjardins Assurances. Comment savoir que l’extension fonctionne? Je n’ai aucune indication et l’extension est introuvable. Mon IPhone Apple est le dernier modèle.
Unfair rating system
Apparently my premium goes up every year for no reason and my only chance was to use Ajusto to have some savings.
First of all, unless you use a specific device in your car, the rating system on the app is extremely unfair. There were times where the car ahead of me had to make an immediate stop, or decided to slow down and turn, and I got warned by “hard braking” only because I had to use my reflexes.
Even if you ask a passenger to do what you need on your phone while you’re driving (because you want to obey the rules), the app obviously can’t be smart to distinguish who touched the phone. Therefore, we’re talking about 1 or 2 star-rated trips.
There were roads on which I needed to speed up, (just like how you need to when you’re joining the highway) and again lost points for that.
You can only remove 5 trips and God knows when I’m going to get more credits by earning “medals”. Yesterday my savings were 11%, now I have 0 discount.
Overall, I’m pretty unhappy with the unfairness of the app and I’m hoping it will get a bit smarter with new updates etc. otherwise I’m definitely not working with Desjardins again.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Federation des caisses Desjardins du Quebec
- 226 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- Copyright © 2015 Desjardins Assurances générales inc. Tous droits réservés. Copyright © 2015 Desjardins General Insurance Inc. All rights reserved.
Up to six family members will be able to use this app with Family Sharing enabled.