iPhone Screenshots

Description

With our insurance and prevention app, you deserve to be well protected. Download the Desjardins Insurance Home-Auto app today and:

● Easily access your home and auto insurance
● Perform auto insurance transactions
● Make a claim and track it
● Access loss prevention technologies: Ajusto, Alert and Radar
● Get all of your notifications in one place

Insurance
It’s easy to manage your home and auto insurance. View your insurance policies and your payments, make changes and more!

Claims
Submit a claim online or talk to one of our agents in the event of a car accident, theft or property damage. Also, get updates on your home insurance claim directly through the app.

Photo-based estimates
Use this handy tool to take pictures of vehicle damage and save a trip to the shop.

Prevention
Stay safe and prevent the most common types of damage with Ajusto, Alert and Radar, which can all be found in a dashboard.

Ajusto program – What’s new!
Your safe driving can help you save with the Desjardins Insurance Ajusto program. Get a more personalized premium based on your driving behaviours and habits.

Alert program
Get alerts on your smartphone with our water and freeze detector.

Radar – Available to everyone
Get mobile alerts for a specific address when there’s a threat of hail, high winds, heavy rain or other severe weather that could damage your property.

Want to benefit from Ajusto, Alert, Radar and everything you get when you’re insured with us?
Download the Desjardins Insurance Home-Auto app today!


Legal notes

Desjardins Insurance refers to Desjardins General Insurance Inc., Certas Direct Insurance Company or Certas Home and Auto Insurance Company. © All rights reserved.

DESJARDINS®, DESJARDINS INSURANCE™, all trademarks containing the word Desjardins, as well as related logos are trademarks of the Fédération des caisses Desjardins du Québec, used under licence.

Alert™ and Radar are trademarks of Desjardins General Insurance Group Inc., used under licence.

Ajusto is underwritten by Desjardins Insurance and is only available in Ontario and in Quebec.

Ajusto® is a trademark of Desjardins General Insurance Inc. used under licence.

Certain conditions, limitations and exclusions may apply.

The discount and the personalized premium do not apply to certain endorsements or additional coverages. Please refer to the Ajusto terms and conditions in effect on the date you sign up.


Note: Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 4.11

Desjardins Insurance

Discover Ajusto's new features: a new look for the score zone that better reflects your performance, personalized tips following your last trips to help you optimize your driving and your score, and a history of your driving periods under My Progress.

Download the Desjardins Insurance app to enjoy this renewed experience!

Ratings and Reviews

2.8 out of 5
315 Ratings

315 Ratings

R57T ,

Extension Ajusto

Ajusto évalue notre conduite d’une bien drôle de manière... On part avec la note parfaite,100% et même en enregistrant des parcours 3 étoiles, notre score diminue. J’ai même déjà perdu des points dans mon sommeil, j’avais enregistré mes parcours en fin de journée, et mon score a changé durant la nuit.
Par transparence, ce serait bien de connaître ce qui fait baisser le score après l’enregistrement d’un parcours 3 étoiles.

Vous me répondez que ça dépend du trafic, des horaires et des lieux de déplacement, si votre application est capable d’en tenir compte elle devrait aussi être capable de nous le mentionner, cette transparence donnerait un peu de crédibilité à une application qui ne semble que travailler au profit de l’assureur.

Developer Response ,

Bonjour! Nous sommes désolés que l’application ne réponde pas à vos attentes. Outre le comportement au volant, des facteurs comme l’heure, la distance et la routine des trajets influencent le score qui est une estimation du risque sur la route. Sachez aussi que votre score se met à jour seulement une fois au 24 à 48 heures dans la nuit.
Vous pouvez aussi parler de votre situation à un conseiller au 1 866-710-4759. Laurie

grandroutier2 ,

Une application compliquée

Ajusto n’est pas une application mais bien une extension d’une autre application : Desjardins Assurances. Comment savoir que l’extension fonctionne? Je n’ai aucune indication et l’extension est introuvable. Mon IPhone Apple est le dernier modèle.

alihanb7 ,

Unfair rating system

Apparently my premium goes up every year for no reason and my only chance was to use Ajusto to have some savings.

First of all, unless you use a specific device in your car, the rating system on the app is extremely unfair. There were times where the car ahead of me had to make an immediate stop, or decided to slow down and turn, and I got warned by “hard braking” only because I had to use my reflexes.

Even if you ask a passenger to do what you need on your phone while you’re driving (because you want to obey the rules), the app obviously can’t be smart to distinguish who touched the phone. Therefore, we’re talking about 1 or 2 star-rated trips.

There were roads on which I needed to speed up, (just like how you need to when you’re joining the highway) and again lost points for that.

You can only remove 5 trips and God knows when I’m going to get more credits by earning “medals”. Yesterday my savings were 11%, now I have 0 discount.

Overall, I’m pretty unhappy with the unfairness of the app and I’m hoping it will get a bit smarter with new updates etc. otherwise I’m definitely not working with Desjardins again.

App Privacy

The developer, Desjardins, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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