Connect First

Name: Connect First
Rating: 2.2 (597 reviews)
Author: Connect First Credit Union Ltd

Finance

Free

597 Ratings
Ages

4+
Years
Category

Finance
Developer

Connect First Credit Union Ltd
Language

EN
English
Size

199.2
MB

The connectFirst Credit Union mobile app makes it easier than ever to manage your accounts – it’s like carrying your credit union branch in your pocket. The dashboard is intuitive, and gives you access to everything you would want in your mobile banking app, including: View your account balances Send Interac e-transfers Pay your bills Manage your debit cards Deposit cheques and download void ones And more! Plus, you can make it your own by taking advantage of personalization features, like changing your home screen to a photo of you, your pet or your favourite place. You can use our mobile app with confidence, knowing that we have enabled security features to keep you safe. Be sure to take advantage of the alerts features, so you can bank with peace of mind. For help with our mobile app features, check out our digital banking help page: connectfirstcu.com/digital-banking

Ratings & Reviews

2.2

out of 5

597 Ratings

Cheque deposit doesn’t work
2025-10-18

---Lucy---
I tried to deposit several checks from different companies on the app, and none of them got through. The photos are clear and well lit. Please fix the issue.
Cheque deposit doesn’t work
2025-10-18

---Lucy---

I tried to deposit several checks from different companies on the app, and none of them got through. The photos are clear and well lit. Please fix the issue.
Could not be more useless
2023-02-02

Cathy LJ
This app is a disaster. I LOVED First Calgary’s app. Easy. User friendly. Then it became ConnectFirst and idiots took over, whose seemingly only priority was to drive away business by making loyal customers SO frustrated in trying to conduct every day banking affairs that they are compelled to leave. DO BETTER.
Could not be more useless
2023-02-02

Cathy LJ

This app is a disaster. I LOVED First Calgary’s app. Easy. User friendly. Then it became ConnectFirst and idiots took over, whose seemingly only priority was to drive away business by making loyal customers SO frustrated in trying to conduct every day banking affairs that they are compelled to leave. DO BETTER.
Confused
2022-05-17

McPhee fan
Where did all the options to pay bills, transfer money between accounts etc go??App is kinda useless if you can’t actually manage your account through it

Developer Response
This version of our app is currently in inquiry mode only while we work with our partners to update to the new version. We really appreciate your patience. In the meantime, you can bank online with full functionality using a browser (safari, chrome, edge etc) on your desktop or mobile device by visiting banking.connectfirstcu.com.
Confused
2022-05-17

McPhee fan

Where did all the options to pay bills, transfer money between accounts etc go??App is kinda useless if you can’t actually manage your account through it
Developer Response 2022-05-19
This version of our app is currently in inquiry mode only while we work with our partners to update to the new version. We really appreciate your patience. In the meantime, you can bank online with full functionality using a browser (safari, chrome, edge etc) on your desktop or mobile device by visiting banking.connectfirstcu.com.
Worst banking app
2022-05-09

HelenaK00001
Horrible banking app. It always takes forever to load and login. If you’re wanting to do something simple like check your bank balance, you have to click here, click there, then click some more. There is always a lag, so naturally this is very frustrating of you’re in a hurry. When you go to set up a new payee for E-transfer, you always have to go back into that section. Obviously if I’m setting up a new payee I plan to send them money right away, so again, very frustrating when you’re in a hurry and just unnecessary. I find this entire app is full of useless and unnecessary steps. Nothing is quick and to the point. Also, it requires you to login to a computer to make some changes which again is frustrating when all I have is my phone. I’m currently locked out *again* and waiting g for a call back. I don’t even know why I’m locked out. Also a common occurrence. As soon as my mortgage is up for renewal I plan on switching to another Credit Union. Ever since First Calgary sold to Connect U it’s gone downhill, especially the app.
Worst banking app
2022-05-09

HelenaK00001

Horrible banking app. It always takes forever to load and login. If you’re wanting to do something simple like check your bank balance, you have to click here, click there, then click some more. There is always a lag, so naturally this is very frustrating of you’re in a hurry. When you go to set up a new payee for E-transfer, you always have to go back into that section. Obviously if I’m setting up a new payee I plan to send them money right away, so again, very frustrating when you’re in a hurry and just unnecessary. I find this entire app is full of useless and unnecessary steps. Nothing is quick and to the point. Also, it requires you to login to a computer to make some changes which again is frustrating when all I have is my phone. I’m currently locked out *again* and waiting g for a call back. I don’t even know why I’m locked out. Also a common occurrence. As soon as my mortgage is up for renewal I plan on switching to another Credit Union. Ever since First Calgary sold to Connect U it’s gone downhill, especially the app.

We’ve made some important updates to keep your digital banking experience secure and seamless: • Aviso Wealth Integration: Easily link and view your investment accounts right within your digital banking. • Bug Fixes & Performance Enhancements: We’ve resolved issues and optimized performance for a smoother experience.

Version 4.3.0

2025-12-03

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

Supports

Wallet

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Connect First

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Ratings & Reviews

What’s New

Version 4.3.0

App Privacy

Data Not Linked to You

Accessibility

Information

Supports

Wallet

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