ConnectWise Mobile 4+
Your On the Go Companion!
ConnectWise
Designed for iPhone
-
- Free
iPhone Screenshots
Description
The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians!
This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go.
We want to hear your feedback!
Please use the “Send Feedback” button within the app or post on our enhancement forums at:
https://product.connectwise.com/communities/35-connectwise-mobile-enhancements
Requires ConnectWise® PSA Add-on license.
What’s New
Version 2.0.3
This release contains the following new features and fixes including:
1. New enhancements added to the app:
Global search to include History of previously searched tickets
Global search to include Opportunities
Opportunity sorting options in list view
Opportunity List view search bar added
Ticket List view search bar added
Ability to attach URL in ticket attachments
Ticket Filter now allowing for multiple types
Misc Schedule Entry and Activities now have a FAB to allow adding Time/Expense entries and Resources where applicable
Viewing ticket to update customer updated flag
Ticket filters allowing default customizations
Added permission errors where needed
Allow for deleting contacts
2. Bug fixes include:
SSO login over non SSO member already logged in caused app to crash
Opportunity filter to view open was showing closed
Company ID was getting overwritten when creating new Company
Missing Ticket Owners when updating tickets in Mobile app
Incorrect Permission error when adding Products to Tickets or when accessing Agenda
Search Contacts not giving search results
Ratings and Reviews
Potential there. But missing lots
The app is getting better for sure, but still missing a lot of features. Why can we not use sso with Face ID or biometric? Having to sign in every few hours really is a pain!
Inventory management is totally missing? Being able to do a stock count from the app and scan barcodes and serial numbers would be huge. Totally missing.
Stop watch timer is a amazing idea. But I can never get it to work. It seems that when the app goes to sleep the timers all stop.
So many glitches. I wish there was progress but it seems to have stalled out with any new developments.
License fee unknown.
It’s 2023 and this isn’t included in the packages? What kind of drugs are these people on.
Apparently it’s useless anyway from all the poor reviews.
Ticket differentiation
There should be separate colour for complete and in progress tickets.
App Privacy
The developer, ConnectWise, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- ConnectWise, Inc
- Size
- 62.1 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © ConnectWise 2018
- Price
- Free