Defender Empower 4+

Nice app

App is pretty nice and well done. Overall great job. Couple bugs to report.
1. Motion alarms seem to get triggered from motion outside of motion detection area set in NVR.
2. Messages/alarm window is always blank when opening from multi camera view window. Then when selecting the specific camera and selecting messages you can see alarms from the day. Basically you have to dig into the specific camera to see motion alarms.

Developer Response ,

Hello Freemandata, Thank you for your review and your feedback. We will have our Research and Development team investigate this further. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Clumsy, awkward app. Good system

I like that the data does not require any kind of cloud subscription, and I can store the video. I like the way you can configure the actual security system. However the app is clumsy and it intuitive to use. Actually quite difficult.
Furthermore may notify if an event, however when reviewing the footage of that event the video is blank, and the event is found in a different spot.

Developer Response ,

Hi! Thank you for taking the time to leave a review. Please ensure the date stamp on the camera view from the NVR is up to date to avoid any issues. Please use our site support if you have any additional questions or concerns. Best regards, Yvonne M. Defender Customer Experience Expert

Defender TEAM

Awesome, I fixed it already for NVR system and camera too. High definition can see night vision. Thank you for support your caring. *WINK..