EQ Care offers bilingual (English and French) healthcare services to workforces across Canada, with a unique human touch. Backed by over 30 years of Canadian healthcare experience, EQ Care is the leading innovative solution for on-demand access to doctors, nurses and other healthcare practitioners.

Unlike traditional clinical settings, EQ Care's Click-to-Care service offers immediate assistance, flexible scheduling and same-day visits—even in a crisis. Our Care Managers are friendly and compassionate professionals who can speak with you live, assessing your unique needs. EQ Care has the ability to schedule appointments and get you fast access to:

• Medical testing
• Specialist consultations
• Prescriptions
• Safety information about COVID-19

Our advanced telemedicine technology allows us to simplify and enhance your healthcare experience with video consultations with EQ Care's network of medical practitioners. You will receive a medical assessment as you would in a traditional in-person visit using the most up-to-date advances in videoconferencing.

Simply install and follow the instructions on your smartphone, tablet, desktop or laptop to access a meeting with a medical practitioner via video chat. Receive a diagnosis, prescription, prescription counselling, and other medical consulting from the comfort of your home, office or car – wherever you are!

Connect with a virtual doctor as a fast and convenient way to assess a variety of issues including:

• COVID-19 consultations and follow-up 
• Skin issues (rash, acne, and more)
• Eye infections (pink eye/conjunctivitis)
• Mental health (depression, anxiety, PTSD, and more)
• Chronic care (high blood pressure, high cholesterol, allergies, asthma, acid reflux and more)
• Urinary Tract Infection
• Prescription renewals
• Allergies
• Headaches
• Stomach Aches, Diarrhea, Vomiting
• Non-Urgent Paediatric Care

Note: In some instances, additional testing may be required (e.g. throat swab to detect Strep throat, or chest x-ray for chest congestion, etc.)

If a hands-on intervention is needed, our doctors will refer you to a brick and mortar medical centre in your area.

More about EQ Care:

• ISO 9001:2015 certified 
• Winner of the Federal Government award for innovation in healthcare
• 98% client satisfaction score
• Available across Canada, in English and French - 24/7
• Artificial intelligence integrations providing decision support for practitioners across specialties
• First Nations traditional medicine support
• Advocate and “case managing” to ensure proper care planning
• Medication coaching
• Ambient Mental Health Risk Assessment (HRA)
• Mental Health and Disability Management
• National network of Social Workers, Psychologists and Psychiatrists

Disclaimer: EQ Care is not a total replacement for traditional in-person healthcare. In the case of emergencies, contact 9-1-1 or immediately head to the closest hospital emergency room.

What’s New

Version 3.7.1

Added a button to enable users to download documents sent by the care team

Ratings and Reviews

4.3 out of 5
96 Ratings

96 Ratings

legege ,


I like the app, but please add: password completion support (eg: 1Password), and ideally FaceID. The need to always login is cumbersome.

lor font ,

Fast service

The doctor in EQ care, and the agent is very approachable! Very convenient, it’s rainy outside I can’t able to go to my family doctor, full book also... and yeah, I just call them by my iPad and, send the pictures of what is my issues about... and I got my prescription right away.Thank you! 🙏☺️❤️❤️❤️❤️

leahm90 ,

Awesome service!

friendly staff seeing the doctor from the comfort of my home
I would recommend to my family and friends.

App Privacy

The developer, Equinoxe Life Care Solutions Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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