HubbleClub by Hubble Connected

Name: HubbleClub by Hubble Connected
Rating: 3.1 (626 reviews)
Author: Hubble Connected Limited

The Ultimate Nursery Solution

Only for iPhone

Free · In-App Purchases · Designed for iPhone

626 Ratings
Ages

18+
Years
Category

Lifestyle
Developer

Hubble Connected Limited
Language

EN
+ 9 More
Size

249
MB

iPhone

Hubble Connected presents HubbleClub – an app that allows you to monitor, track, and get notified about important alerts related to your loved one’s safety and well-being. The HubbleClub app allows you to connect to the new line of Hubble Connected products in our ecosystem and stream them on your phone plus you can review summaries and insights about your little loved one's wellbeing regularly. Receive sound, motion, and temperature alerts in real-time straight to your smartphone. With Hubble Connected, you can also stay connected to your baby on the go with features like - Secure Live Streaming - Video Recording during live feeds - Two-way talk - Soothing lullabies and audiobooks - Motion-activated video recordings - Secure Cloud Video Storage - NEW Hubble Connected Community - Growth and Development tracker - Keep track of pumping durations, feeding times, sleep schedules, diaper changes and overall growth and development - Plus lots of premium parenting reads and video content for you Parenting is easy with Hubble Connected – Get fresh content delivered to you every day and enjoy support and resources through our new Hubble Community feature. Upgrade to HubbleClub Premium - Extended camera sharing with friends and family - Enjoy soothing lullabies and audiobooks—unlock more with HubbleClub Premium. ConnectChat by Hubble Connected™ : Stay connected with your child through smart, screen-free messaging that brings families closer. (available on Hubble the Bear and other applicable connected devices; controlled and managed through the HubbleClub app) Hubble Connected’s products have been recognized and awarded in various categories including Women’s Health 2021 CES awards winners Wired best of 2021 CES Good Housekeeping Editors’ Pick 2a021 Parents best Family Tech at CES IBT Best of CES 2021 CES Innovation awards 2021 Honoree - Terms of Use https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Ratings & Reviews

3.1

out of 5

626 Ratings

Wi-Fi/radio is great - app not super high functioning
2022-03-26

Dgreen28
I wanted this to be the best monitor / option. After extensive research I landed on this monitor, besting out some higher models mostly because of the “parent unit” which is nice to not have to rely on a phone / iPad to view the child. Also the fact that there is both Wi-Fi option (in phone) and radio (via parent unit) was an enticing capability that led me to buy this. While that is still a great feature the actual app isn’t that great and could use tons of improvement. Notably, after laying for the premium membership you still don’t really have the ability to scroll backwards and view events in a easy to use fashion. Rather the app will record short 20 second bursts in which you have to manually click through. The Lag times and loading times are quite weak as well. I want to move this product but I just can’t.
Wi-Fi/radio is great - app not super high functioning
2022-03-26

Dgreen28

I wanted this to be the best monitor / option. After extensive research I landed on this monitor, besting out some higher models mostly because of the “parent unit” which is nice to not have to rely on a phone / iPad to view the child. Also the fact that there is both Wi-Fi option (in phone) and radio (via parent unit) was an enticing capability that led me to buy this. While that is still a great feature the actual app isn’t that great and could use tons of improvement. Notably, after laying for the premium membership you still don’t really have the ability to scroll backwards and view events in a easy to use fashion. Rather the app will record short 20 second bursts in which you have to manually click through. The Lag times and loading times are quite weak as well. I want to move this product but I just can’t.
Problems
2022-03-04

Jh2021!!
Have had problems from day 1. Thought I had a defective product exchanged it and had same issue. Emailed several times no help. They replied to basically just update firmware but it’s up to date. I followed instructions and does not help. There is no contact # which would be easier. Issues :-Keeps saying camera is offline but it’s on -Monitor keeps blinking a black screen every few seconds. -Keeps detecting sounds and motion when there is none. (And Can’t view as it says camera off line)Pay for premium and most features don’t work. Absolutely frustrating. Not happy.

Developer Response
Hello there! I am very sorry to hear you've run into issues with both camera and app. I'm afraid that based on your description, this seems like a firmware issue. To check and assist further, please do get in touch with us at supportus@hubbleconnected.com. If you have a case number, kindly relate to it as well as to this review. We'll get back to you as soon as possible. Regards, Crystal!
Problems
2022-03-04

Jh2021!!

Have had problems from day 1. Thought I had a defective product exchanged it and had same issue. Emailed several times no help. They replied to basically just update firmware but it’s up to date. I followed instructions and does not help. There is no contact # which would be easier. Issues :-Keeps saying camera is offline but it’s on -Monitor keeps blinking a black screen every few seconds. -Keeps detecting sounds and motion when there is none. (And Can’t view as it says camera off line)Pay for premium and most features don’t work. Absolutely frustrating. Not happy.
Developer Response 2022-03-07
Hello there! I am very sorry to hear you've run into issues with both camera and app. I'm afraid that based on your description, this seems like a firmware issue. To check and assist further, please do get in touch with us at supportus@hubbleconnected.com. If you have a case number, kindly relate to it as well as to this review. We'll get back to you as soon as possible. Regards, Crystal!
App is a waste
May 18

Wheel65
The app never worked, from very early on we were not able to access the cameras on the app. When I wrote to Hubble for help they couldn’t have been less helpful. Would never buy again.

Developer Response
Thank you for your feedback. We sincerely apologize for the frustration & inconvenience you’ve experienced. This is certainly not the experience we want for our customers. Rebooting the camera, refreshing the camera list in the app should help. Please check the network speed of your Wi-Fi network and Wi-Fi signal strength of the camera. If you need further help, email us to supportus@hubbleconnected.com and refer to this review. Regards, HUBBLE Customer Support
App is a waste
May 18

Wheel65

The app never worked, from very early on we were not able to access the cameras on the app. When I wrote to Hubble for help they couldn’t have been less helpful. Would never buy again.
Developer Response May 20
Thank you for your feedback. We sincerely apologize for the frustration & inconvenience you’ve experienced. This is certainly not the experience we want for our customers. Rebooting the camera, refreshing the camera list in the app should help. Please check the network speed of your Wi-Fi network and Wi-Fi signal strength of the camera. If you need further help, email us to supportus@hubbleconnected.com and refer to this review. Regards, HUBBLE Customer Support
Don’t buy this camera
2024-06-06

2424kelsxoo
One of our two cameras stopped working within a week. The app where you see your baby will say camera is offline when it’s not and the non WiFi monitor is working. The app stops working often. Terrible cameras and very difficult to pair.

Developer Response
Hello! We are sorry to hear that your camera stopped working. We'll be more than happy to check this further and help. Please email us at supportus@hubbleconnected.com and refer to this review. We'll get back to you as soon as possible. In regards to the streaming issue using the app, please check the network speed of your Wi-Fi network and WiFi signal strength of the camera in the app, possibly you need to get a better signal strength. If the issue persists, please. Thank you, Elena.
Don’t buy this camera
2024-06-06

2424kelsxoo

One of our two cameras stopped working within a week. The app where you see your baby will say camera is offline when it’s not and the non WiFi monitor is working. The app stops working often. Terrible cameras and very difficult to pair.
Developer Response 2024-06-11
Hello! We are sorry to hear that your camera stopped working. We'll be more than happy to check this further and help. Please email us at supportus@hubbleconnected.com and refer to this review. We'll get back to you as soon as possible. In regards to the streaming issue using the app, please check the network speed of your Wi-Fi network and WiFi signal strength of the camera in the app, possibly you need to get a better signal strength. If the issue persists, please. Thank you, Elena.

Bug fixes and performance improvements

Version 1.0.300

Dec 16

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Diagnostics