The old app made it easier to see progress. Also there are discrepancies between the old and new (I kept the old as well). User testing and feedback before rollout would have been beneficial.

I was using FitTrack Pro and was happy with it. I get notification that I have to switch to the new app as you will be discontinuing FitTrack Pro. Now FitTrack is forcing me into a subscription based app. My solution to this. I am throwing my FitTrack scale in the garage.

A year ago, I bought it (the scale) and it was brilliant. Easy to use, easy to navigate, and just hassle free. I bought another one as a Christmas present for a friend. In the last month, nothing I’ve done lets me sync the data. It connects but never records or shows the new data. I’ve done everything that’s been suggested everywhere. Reinstalls, battery removal, etc. My friends phone can’t even connect to the scales, the new one or mine anymore at all. We are returning that one. And before you apologize and suggest remedies, how about not ruining something that worked a year ago. I don’t want to have to troubleshoot regularly. I don’t want to have to deal with issues that didn’t exist before. It’s a scale. I get on, get some readings, and go about my day. Another issue is that since Hume took over the app, it is hard to see the data. It is disorganized and I have to go into and out of several sub-menus just to find my readings and history. A spreadsheet does a better job of displaying my information than this disaster of software.

The old app was more user friendly