KOHO: Award-winning Money App

Name: KOHO: Award-winning Money App
Rating: 4.8 (81833 reviews)
Author: Koho Financial

Cash back, spending & savings

Only for iPhone

Free

82K Ratings
Ages

4+
Years
Category

Finance
Developer

Koho Financial
Language

EN
+ 1 More
Size

207.9
MB

iPhone

Make money progress with KOHO. Join 2 million Canadians who trust KOHO as the ultimate way to spend and save—no hidden fees, no fine print, no catch. With a prepaid Mastercard and innovative tools, we provide our users with the ability to earn, spend, borrow, build credit, and budget—all in one convenient app. KOHO’s mission is to make managing money accessible, engaging, and user-friendly, ensuring that everyone has the resources they need to take control of their financial future. PERSONALIZED PLANS FOR EVERYONE KOHO has curated three different plans to suit any sort of spending and saving, for ultimate flexibility and freedom with your money. Boost your cash back rewards, jumpstart your credit-building journey, or earn more interest with KOHO plans - Essential, Extra, and Everything. EARN MORE, SPEND LESS KOHO’s awesome cash back benefits mean you’ll be rewarded for everyday spending. Get up to 2% back on groceries, food, drink, and transportation and 0.5% cash back on all purchases. GOODBYE, UNNECESSARY FEES With KOHO, you'll never have to worry about e-transfer, ATM withdrawal, or hidden charges. We’re here to save you money — no more worrying about hefty bank fees. BUILD YOUR CREDIT HISTORY KOHO's Credit Building program helps you improve your credit history with minimal effort. Simply secure a line of credit, make timely repayments, and build your credit history. A strong history can raise your scores. EARN INTEREST ON EVERYTHING Maximize your earnings with up to 3.5% high-interest savings. Watch your money grow and master your savings goals. Reliable, steady growth designed to meet savings goals. START SPENDING IN MINUTES Sign up quickly and receive a virtual card instantly. Use the app to pay bills, send Interac e-transfers, create savings goals, and chat with the KOHO team for support or suggestions. No time like the present, right? REFER & EARN Share the love and earn $20 for each friend you refer to KOHO – they'll also get a $20 bonus to kickstart their financial journey! PEACE OF MIND GUARANTEED Partnering with Mastercard means your money is held securely. Protect yourself further by locking your card in-app and enjoy our zero-liability policy for unauthorized use. As featured in NASDAQ, Bloomberg, The Globe and Mail, CBC, Toronto Life, Yahoo Finance, and Financial Post. KOHO is a fintech company, not a bank. We partner with a variety of banks to deliver an outstanding financial product. Interest rates are per year, calculated daily, paid monthly, and can change at any time without notice. Try KOHO today and unlock your full financial potential! KOHO 601 West Broadway, Suite 400, Vancouver BC, V5Z 4C2

Ratings & Reviews

4.8

out of 5

82K Ratings

Simply the best
2019-03-01

isaythisisit
I will never be without my Koho card.I had all three of my bank accounts emptied out 3 weeks ago and all I had usable was my Koho card I was super happy it still had money on it and once my money was returned I was able to transfer out of my bank account to Koho, it saved me major headaches, I had to wait 10 days for a new debit card by mail. Besides who has cash these days without a debit card you are basically hooped. Thank goodness for my KOHO CARDright!!!!!

Developer Response
Awesome to hear! Thanks so much for the review and for being part of KOHO :)
Simply the best
2019-03-01

isaythisisit

I will never be without my Koho card.I had all three of my bank accounts emptied out 3 weeks ago and all I had usable was my Koho card I was super happy it still had money on it and once my money was returned I was able to transfer out of my bank account to Koho, it saved me major headaches, I had to wait 10 days for a new debit card by mail. Besides who has cash these days without a debit card you are basically hooped. Thank goodness for my KOHO CARDright!!!!!
Developer Response 2019-03-04
Awesome to hear! Thanks so much for the review and for being part of KOHO :)
Consumer BEWARE DO NOT DEAl WITH
2020-05-11

nickscio
As a member of Koho for over 2 years I recently was locked out of my account without explanation or questions asked that can justify any concerns , Koho customer service is garbage and very unsecured I spoke with Vino they had me send pictures of my ids via email then that wasn't enough according to Vino who still wouldn't tell me what this was all about he wanted a selfie now of me holding my ids By email once again , I questioned the procedure and mentioned that I didn't feel that was normal nor secure procedure but i ultimately just sent them , 4 days of trying to get answers ( 1 email reply per day ) Vino tells me R&C ultimately decided to keep the account closed i had 24h to use all remaining funds ... no explanation nothing , First id like to mention if anyone is getting there payroll deposits or government deposits via koho IMMEDIATELY FIND ANOTHER SOLUTION as you may be a victim of there foul practices and be locked out of your account for days if not weeks while these stoners they call customer service agents play with u asking for selfies , I would defiantly stay away from koho BEWARE CONSUMERS THIS IS A VERY SHADY FINANCIAL INSTITUTION COMING FROM A 2 YEAR PLUS MEMBER AND LOCAL GOOGLE GUIDE !!! PS MY MONEY AND BUSINESS WAS GOOD FOR THEM WHEN I WAS PAYING A PREMIUM OPTION JUST CANCELED IT RECENTLY HOW VERY CONVENIENT AND SHADY ONCE AGAIN !!!

Developer Response
Hey there! We're sorry to hear you had a negative experience with us. We truly appreciate your feedback. We hope that this issue has since been resolved and if that isn't the case please reach out for assistance in-app or by calling us at +1 855-564-6999
Consumer BEWARE DO NOT DEAl WITH
2020-05-11

nickscio

As a member of Koho for over 2 years I recently was locked out of my account without explanation or questions asked that can justify any concerns , Koho customer service is garbage and very unsecured I spoke with Vino they had me send pictures of my ids via email then that wasn't enough according to Vino who still wouldn't tell me what this was all about he wanted a selfie now of me holding my ids By email once again , I questioned the procedure and mentioned that I didn't feel that was normal nor secure procedure but i ultimately just sent them , 4 days of trying to get answers ( 1 email reply per day ) Vino tells me R&C ultimately decided to keep the account closed i had 24h to use all remaining funds ... no explanation nothing , First id like to mention if anyone is getting there payroll deposits or government deposits via koho IMMEDIATELY FIND ANOTHER SOLUTION as you may be a victim of there foul practices and be locked out of your account for days if not weeks while these stoners they call customer service agents play with u asking for selfies , I would defiantly stay away from koho BEWARE CONSUMERS THIS IS A VERY SHADY FINANCIAL INSTITUTION COMING FROM A 2 YEAR PLUS MEMBER AND LOCAL GOOGLE GUIDE !!! PS MY MONEY AND BUSINESS WAS GOOD FOR THEM WHEN I WAS PAYING A PREMIUM OPTION JUST CANCELED IT RECENTLY HOW VERY CONVENIENT AND SHADY ONCE AGAIN !!!
Developer Response 2020-07-31
Hey there! We're sorry to hear you had a negative experience with us. We truly appreciate your feedback. We hope that this issue has since been resolved and if that isn't the case please reach out for assistance in-app or by calling us at +1 855-564-6999
Will leave you stranded.
2019-10-24

XderReDX
Being with KOHO over a year now, I’ve always gave them praises even though things weren’t perfect. A lot of features and most are free. After waiting for about 2 months for a new card because the one I had gave trouble sometimes went out to eat and since most of my card are apply pay the restaurant didn’t have tap so I had to use my Koho card that declined 3 times are having friends pay for me I called. Only to find out that the card I had was deactivated without me getting a new card. The person I spoke with offered no help except to tell me that the pin and the card wasn’t synced after the fact. This is not the first time the card has left me somewhat stranded and if the customer service is gonna be this bad might as well pay the fees for a normal bank card you definitely wouldn’t have the same problems.

Developer Response
Hey there! We're really sorry you didn't have a great experience paying with your KOHO card. That's not our goal at all. This may have been due to a disconnect in communication about how to set up + activate your card. We hope you will leave your email or reach out to us in-app so we can help you fix this situation- we're happy to help you out! We thank you for your patience :)
Will leave you stranded.
2019-10-24

XderReDX

Being with KOHO over a year now, I’ve always gave them praises even though things weren’t perfect. A lot of features and most are free. After waiting for about 2 months for a new card because the one I had gave trouble sometimes went out to eat and since most of my card are apply pay the restaurant didn’t have tap so I had to use my Koho card that declined 3 times are having friends pay for me I called. Only to find out that the card I had was deactivated without me getting a new card. The person I spoke with offered no help except to tell me that the pin and the card wasn’t synced after the fact. This is not the first time the card has left me somewhat stranded and if the customer service is gonna be this bad might as well pay the fees for a normal bank card you definitely wouldn’t have the same problems.
Developer Response 2019-10-29
Hey there! We're really sorry you didn't have a great experience paying with your KOHO card. That's not our goal at all. This may have been due to a disconnect in communication about how to set up + activate your card. We hope you will leave your email or reach out to us in-app so we can help you fix this situation- we're happy to help you out! We thank you for your patience :)
Stay away from Koho
2020-11-23

[agentpr24]
I could not start to explain the "why/what/when" without having to write down a university thesis but in short :1. Most of the customer care and support department do not even try to figure out and help you with issues. They always try to find an exit door so at the end, you are running after your money.2. If you have issues after you paid something, they will try to sneak out and tell you to visit the website or to wait few days and call back ... and if you do that, you restart the same process.3. You are talk in a disrespectfull or unprofessionnal way, forget talking to an helpfull manager.4. You get an unauthorized charge, they will tell you (politly) to get lost. They will NEVER help you. They will tell you to call this business even if you tell them, you don't know who it is.I could go on like this but I think you all get the drift. Koho is an untrustworthy low-level online service with a fake customer care and support.I will never say that a "normal" back is better but in a way, they are. They have more to loose, most of them have an ombudsman and/or a real complaint department. Koho on the other hand, they have a such high estime of themself that they do not have a transparent complaint process. I accept that perfection does not exist and I am able to understand that few bad staff members does not make the company but with Koho, it is a culture, a culture of "we don't care nor we value you as a customer". Of course, they will never say otherwise and admit it but in practice, they show it it without any doubt. If they would put the same effort in the customer care as they do as im the ads, they would be the best. Hope you people will not get into this "fake" bank! If you want a virtual bank, go with Tangerine. I don't say they are better but they are more professionnal than Koho and it is back by Bank of Scotia!I give Koho one star and it is because I can't give 0 star!BTW Koho support, don't even reply to me woth the copy/paste predefined reply of "we are sorry blablabla and we do care blablabla and call us to resolve it blablabla" because I tried hard to donthat but you are not serious and the way I see it now, I am not the only one to have experience it. It is just sad that I had not read the reviews before doing business with you people.

Developer Response
Hey there! Thank you for your honest review. We appreciate you taking the time to voice your concerns. We’re sorry if you’ve felt we are avoiding helping you find a solution. This is not our intention. Our intention is to hear you out and troubleshoot where we can. When we need to coordinate with other departments, we always do so to work towards a solution to your inquiry. Our dispute process is to wait for your transaction to settle in case the merchant lets your incorrect transaction expire and therefore return to your account. This process of handling authorization happens on all credit cards, but because KOHO is a prepaid card and there isn't a line of credit you can use while you wait for the authorization to expire, it becomes more noticeable. When the transaction settles, that is when we know the merchant has collected the funds and we help you file a dispute. We’re sorry to hear you have been spoken to in this way. This is never our goal. We are trained and held accountable to speak professionally and respectfully to all our customers. We truly are sorry for your poor experience and please know we are working hard to improve our customer support services every day.
Stay away from Koho
2020-11-23

[agentpr24]

I could not start to explain the "why/what/when" without having to write down a university thesis but in short :1. Most of the customer care and support department do not even try to figure out and help you with issues. They always try to find an exit door so at the end, you are running after your money.2. If you have issues after you paid something, they will try to sneak out and tell you to visit the website or to wait few days and call back ... and if you do that, you restart the same process.3. You are talk in a disrespectfull or unprofessionnal way, forget talking to an helpfull manager.4. You get an unauthorized charge, they will tell you (politly) to get lost. They will NEVER help you. They will tell you to call this business even if you tell them, you don't know who it is.I could go on like this but I think you all get the drift. Koho is an untrustworthy low-level online service with a fake customer care and support.I will never say that a "normal" back is better but in a way, they are. They have more to loose, most of them have an ombudsman and/or a real complaint department. Koho on the other hand, they have a such high estime of themself that they do not have a transparent complaint process. I accept that perfection does not exist and I am able to understand that few bad staff members does not make the company but with Koho, it is a culture, a culture of "we don't care nor we value you as a customer". Of course, they will never say otherwise and admit it but in practice, they show it it without any doubt. If they would put the same effort in the customer care as they do as im the ads, they would be the best. Hope you people will not get into this "fake" bank! If you want a virtual bank, go with Tangerine. I don't say they are better but they are more professionnal than Koho and it is back by Bank of Scotia!I give Koho one star and it is because I can't give 0 star!BTW Koho support, don't even reply to me woth the copy/paste predefined reply of "we are sorry blablabla and we do care blablabla and call us to resolve it blablabla" because I tried hard to donthat but you are not serious and the way I see it now, I am not the only one to have experience it. It is just sad that I had not read the reviews before doing business with you people.
Developer Response 2020-11-30
Hey there! Thank you for your honest review. We appreciate you taking the time to voice your concerns. We’re sorry if you’ve felt we are avoiding helping you find a solution. This is not our intention. Our intention is to hear you out and troubleshoot where we can. When we need to coordinate with other departments, we always do so to work towards a solution to your inquiry. Our dispute process is to wait for your transaction to settle in case the merchant lets your incorrect transaction expire and therefore return to your account. This process of handling authorization happens on all credit cards, but because KOHO is a prepaid card and there isn't a line of credit you can use while you wait for the authorization to expire, it becomes more noticeable. When the transaction settles, that is when we know the merchant has collected the funds and we help you file a dispute. We’re sorry to hear you have been spoken to in this way. This is never our goal. We are trained and held accountable to speak professionally and respectfully to all our customers. We truly are sorry for your poor experience and please know we are working hard to improve our customer support services every day.

Coming soon: increased referral rewards! Earn up to $100 when your friend signs up for a full KOHO account and makes an eligible purchase, depending on your plan.

Version 3.7.0

16 hrs ago

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Version 3.7.0

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