RouteThis Helps runs a variety of network tests and diagnostics to help identify problems impacting smart home devices and internet connectivity. This information is shared with technical support and will help solve your issue quickly so you can go back to enjoying the best possible experience for your home internet and smart home devices.

What’s New

Version v21.04.01

Bug Fixes.

Ratings and Reviews

4.0 out of 5
8 Ratings

8 Ratings

comforteagle ,



redislive ,

Quick support

Fixed my issue quickly!

gabo.b ,

Useless for users

This app would actually be useful if it would share diagnostics data. But the only thing it spits out is a unique ID for the vendor’s support team.

Developer Response ,

Hi! You can reach out to our partner's support team to review any information or recommendations the app provided. If you wish to review the detailed information you can contact that support team and ask to see it. Hope this helps!

App Privacy

The developer, RouteThis Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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