Voyent Alert‪!‬ 4+

Crucial but needs integration and work. Love it

I’ve been using this for Osoyoos fire. So far it gave me alerts to my iphone and also my watch. I’ve added all contacts and locations. Just got a notification for my sister’s house which was accurate and clear. This has fantastic potential if it’s dependable and has more features. It’s highly frustrating to have to use multiple apps and sites for updates. Drive BC is another that could be linked to this app. They don’t have an app. Which is ridiculous.
So far the sites we use are;
BC Wildfires- slow to update
Emergency Operations Centre website, no app - used for map of alert and Evac perimeters etc
Windy- for wind direction and weather
Drive BC website, no app for escape routes and road closures
X- the old Twitter, but it’s cumbersome to see the most recent citizen updates and you must have an account, and it has a limit on number of views per day
If all could be combined it would be good.

Poor Execution of Good Concept

Functions like there was no time for user testing and Regional District training. UX is absolutely dismal. This works like an app from a decade ago. Biggest weakness - no ability to delete alerts. I signed up for emergency alerts. My screen shows Active(7) but only 3 visible one of which is a notice for a past zoning meeting. C’mon, you can do better. There is a serious wildfire situation around me and someone can’t remember to keep the alerts up to date. I’ve edited my info preferences but if users could delete alerts we wouldn’t need to rely on a Regional District employee to do their job! At the very least the screen should be clean of useless information.

Unable to subscribe to multiple areas

The location I live uses this app, one is the town I live in, the other is the regional district that covers a large area.

When signing up the app recognizes that 2 providers use this app, and it states that you can sign up for multiple locations. However, after selecting my town I cannot find any way to add the regional district to the app.

As a result I’ve had to register my phone number on their website to receive texts and call (for critical alerts only).

PLEASE update this app to allow you to add multiple areas when signing up.

Developer Response ,

We apologize that you have run into this issue. As of December 1st, 2022, it is now possible to subscribe to multiple Alert Providers within a single account. In addition, you can also add multiple different Contact Methods (App, Email, SMS, or Voice Call) to your account. Please contact us at app.support@voyent-alert.com if we can provide further assistance. Thank you.