With the My Cyta app, you’re in control of your services — easily and quickly!
Track your usage, pay your bill with one tap, manage your connections, and enjoy exclusive gifts and benefits with Cyta Rewards. The app is designed for everyone, with accessibility features that support different needs, such as larger text and assistive tools.
You can also:
• Top-up soeasy numbers
• Pay bills and top-up using your credit or debit card
• Save your card for faster future payments
• Activate or transfer your eSIM
• Purchase and verify a new soeasy connection
• Order products and services
• Manage add-ons for your services
• Set or change your roaming limit
• View and manage your My Cyta account
Important information:
• To register on My Cyta you just need to own or use a Cyta service (Postpaid mobile, internet, Cytavision, Telephony, soeasy).
• You can add on your account, any Cyta mobile service that you use and manage it from the app.
• For more information, you can visit the My Cyta app page
What’s New:
In this version, enjoy an improved experience focused on usability and security. Sign in easily with biometrics and get things done faster and simpler.
Hello! Why is there no access to the downloading this app for AppStore account which has set a country as Georgia, for example? I feel sad when you pushed the updates and you don’t give a possibility to use the current version!!! I must constantly change the region in my account! It’s not convenient at all!
Inconvenient service.
dophomania
It just disconnects me from mobile connection every month in random day! I don’t even know when it will occur. It turns off when it wants! Cyta even can’t send you sms in advance that your balance is low to let me top up it as soon as possible. I can’t choose auto top up because I don’t even know when my previous period ends. For example: first time a payed period was untill 13th the next month. But now I am disconnected on the 4th. What’s the problem?!ALSO IT DOES NOT ALLOW ME TO CONFIRM MY PERSONAL DATA, IT SHOWES ME AN ERROR! And today, of course, I was left without connection in the middle of the day! Contact me.
Not working properly
Stefanos256
I noticed that the app is working very few times. 1 out of 10 times is working. Most of the time is not working. I open the app and it’s not showing any information about my plan or usage or anything at all
It’s an app from the last century.
Rastagin
Did you pay? An unpaid bill disappears after a week. If there are two bills and you paid one of them, you won't be able to pay the second one until the information updates.The chat with customer support is a nightmare in its own right. To begin with, they ask for your passport details—as if it were difficult to authenticate a user directly through the app—and on top of that, you can’t close or minimize the chat window to retrieve those details from the app, because doing so causes the chat to reset.
Design fixes.
Version 5.6.5
The developer, Cyta, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
Location
Contacts
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
Cyprus Telecommunications Authority has not identified itself as a trader for this app. If you are a consumer in the European Economic Area, consumer rights do not apply to agreements between you and the provider.
