Dear Tapo Support,I would like to point out a likely incorrect or misleading translation in the Tapo app, specifically in the “motion detection sensitivity” settings.In the Czech version of the app, it says:“Higher sensitivity will result in fewer missed recordings and notifications; lower sensitivity will result in more unwanted recordings and notifications.”However, according to the official English version on the TP-Link website:“Increased sensitivity results in more triggered events and notifications; lower sensitivity results in fewer triggered events and notifications.”The correct Czech translation should therefore be:“Higher sensitivity means more triggered events and notifications; lower sensitivity means fewer triggered events and notifications.”The current wording is the opposite of how the feature actually works, which may confuse users when adjusting the camera.I personally struggled with this for six months, trying everything, until I finally realized that the problem was not on my side, but with the translation. 😄Otherwise, I am very satisfied with Tapo products – they work reliably and offer great customization options. Thank you for your work and attention to details such as translations.

I've been using this for about a year and it's been great, really. Flawless, intuitive, bugs free...Wanted to tap into some more automation today and it kinda baffled me there isn't a condition "when on the same network".I'm not allowing a nonstop location tracking via this geofencing, no way. How about all my selected devices turn off when my phone leaves the router range? ^^

On my iPhone 11 Pro I cannot replay video from previous day. When I pick previous day it still replays today’s video. Navigating between days doesn’t work. It plays today’s video from some random time. It is showing it plays video from 6:40, in video is time 6:14 but current time is 6:22. When I try to replay something from yesterday it says there is no record even if I see orange bar on time line and there definitely was some video. If I’m lucky it starts to play something from today. But not from beginning. Only way how to get to the video is to remove card a play it on computer. Or to play on Synology surveillance station. In application I even cannot disable time in the video. I thing that programmer of the application doesn’t use it. Maybe he is very junior developer.

The bad:You can only have one user in the family that is administrator for the camera. Other family members can only get a very limited "guest invite".The "guest" family member doesn't get access to recordings, even though there is a tab for recordings. The admin account has this access. At the same time, the guest account gets notifications when the camera detects motion, but once you open the app, you see nothing since the recording isn't available. Completely useless and just annoying. The app is slow when opening video feed, sometimes taking 10 sec to show the feed.The clips that do get recorded (possible to see on my wife's phone since she did the setup and has the admin account) are sometimes to sort, showing a person walking into view, but then stops recording before the person has moved out from the camera field of vision.Searching for support on TP-Link website, there is only a list of help articles. No phone, email or other way to get bugs resolved 🤦‍♂️The good:Picture is clear and night vision very good.In summary: stay away from TP-Link unless you're seeing frustration and poor support.