Packeta 4+

Send parcels without queues

Zásilkovna s.r.o

    • Free

iPhone Screenshots

Description

Try Between us service! The easiest way how to send a parcel to another person in Czech, Slovak, Hungary and Romania. You can use our pick-up points or home delivery service. 
It's fast, without queues and long waits. No more paperwork, long forms or printing labels. All of that from 2,5 €.


What's in the app?

Send a shipment - Between us
No more paperwork, forms or printing labels. With our mobile application, in which you can find the Between us service, you can send a shipment in a moment. All you need is a phone and an online payment. You can pay online with card or via Apple Pay.

Returning the shipment
Do you need to return a shipment to the e-shop? No problem. The application enables a simple return of the shipment, you only need to enter the code that you received from the e-shop. You don't need to fill in anything else.

Tracking
Thanks to the detailed tracking of the shipment and the connection with our system, you will know exactly where the shipment is located.

Push Notifications
Be informed. The app will notify you immediately when the shipment is ready for pickup.

Delivery points
Thanks to the interactive map, you can search for the nearest delivery points in the area. At the same time, the built-in filter allows you to select those places where you can pay by card, for example. You will then find a description of how to get there, including photos or opening hours, in the details of the delivery point.

Shipment archive
In the shipment archive, you can view all your shipments that have ever been paired with your account.

What’s New

Version 1.25.1

Fixed a bug that automatically logged out some users
Other minor fixes and improvements

Ratings and Reviews

4.7 out of 5
15.6K Ratings

15.6K Ratings

Marja Morevna ,

User-friendly, Fun Design

• love this app, makes me want to use Zasilkovna rather than other companies just because the app is so great and keeps you informed reliably and “effortlessly”:

- simple, uncluttered, clearly organised
- fun design and cute animation
- notifications only linked to your actual shipments, no ads,…
- works well with apple watch too (notifications)
- works well for return packages too

- it’s true that the first time you want to open a Z-box, you actually need to download the app and set up an account (as opposed to Alza Box, where you only need a phone number, I believe), and you need to make sure to have BlueTooth and GPS enabled
- if it’s not a one-off thing and you’re likely to use Packeta/Zasilkovna again in future though, it’s worth getting
- having to have GPS and BlueTooth active doesn’t bother me at all since I never turn it off anyway

Developer Response ,

Dear Marja, thank you for your comment, it made my day and I kept smiling while reading it 😊 Nikola from Zasilkovna

machnum ,

It is terrible!

Most overcomplicated thing I’ve ever used. Open that box cost me at least 15 minutes. You have to create profile. Fill it with sensitive data for absolutely no reason. Turn on Bluetooth, GPS and every other function your device provides. UX is terrible. Next time I will rather use another delivery service! Now I have to discard all changes I’ve made next to Z-Box. Delete my account I did not want to create and most probably factory reset my device, because I have no clue, what did I do to get that package. Please make it easier. Like a lot easier. What is wrong on additional display, where you can type PIN received by SMS. Simplicity wins!

Developer Response ,

Hello, once you download the app, the pick-up should be quick and easy. You can also submit and track shipments. We will be happy if you give our app a chance. We follow all data protection rules while we process your information: https://files.packeta.com/web/files/Zasilkovna_Privacy-Policy.pdf. Nikola from Zasilkovna

8Radii2 ,

Duplicate notifications

Hello, great app and service itself of this company, but still one long-term bug: I’m always getting all notifications two times (iPhone 12 mini). Can you please check it and fix? Thank you!

Update: After re-installation of Zásilkovna app and iPhone rebooting all works fine now! No other issues.

Developer Response ,

Hello, thank you for a nice review.
We are sorry that the application does not work as it should. Please send us more detailed information such as the type of device and the version of the operating system, including video documentation, to the e-mail address - podpora@zasilkovna.cz, and we will look at the problem together. Klára, tým Zásilkovny

App Privacy

The developer, Zásilkovna s.r.o, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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