RB klíč

Name: RB klíč
Rating: 4.6 (10421 reviews)
Author: Raiffeisenbank, a.s.

Finance

Only for iPhone

Free · Designed for iPhone

10K Ratings
Ages

4+
Years
Category

Finance
Developer

Raiffeisenbank, a.s.
Language

EN
+ 1 More
Size

50.1
MB

iPhone

RB klíč je aplikace od Raiffeisenbank, která vám umožňuje bezpečné a pohodlné přihlášení do internetového bankovnictví nebo Vám usnadní potvrzení pokynů, které chcete provést v internetovém bankovnictví. Dále vám RB klíč umožňuje bez návštěvy pobočky provést obnovu přístupů do aplikací Raiffeisenbank pomocí dokladů totožnosti a biometrie. Platby můžete jednoduše autorizovat pomocí otisku prstu nebo skenováním obličeje, další operace pak potvrdíte PINem v aplikaci RB klíč. Technické požadavky Aktivace aplikace je podmíněna bankou nastavených oprávnění v internetovém bankovnictví. Aplikace je k dispozici pro iOS (verze 13.0 a novější). Jak to funguje Pokud se chcete přihlásit do internetového bankovnictví nebo v něm provést platbu, na obrazovce vašeho mobilního telefonu se zobrazí „oznámení push“, tj. krátká zpráva se shrnutím transakce, která vyžaduje vaši autorizaci. Po kliknutí na tuto zprávu se aplikace RB klíč automaticky spustí a zobrazí se všechny podrobnosti o podepisované transakci. Transakce můžete podepisovat, i když vaše mobilní zařízení je momentálně bez připojení k internetu.

Ratings & Reviews

4.6

out of 5

10K Ratings

I just love it.
23/10/2020

julie.danylyc
This app makes my life so much easier. Everything is quick and smooth and i dont have to type different kinds of codes to confirm stuff. Which i really appreciate.

Developer Response
Hello, we really appreciate your evaluation. Have a nice and successful day, Viktorie
I just love it.
23/10/2020

julie.danylyc

This app makes my life so much easier. Everything is quick and smooth and i dont have to type different kinds of codes to confirm stuff. Which i really appreciate.
Developer Response 26/10/2020
Hello, we really appreciate your evaluation. Have a nice and successful day, Viktorie
Custome experience: When you need the app, it’s not working
27/10/2020

HappyBug5
To be fair - I never had an issue with the app so far. And if I needed to process my bank transactions, I could use the good old sms-gate. Guess what? The sms-gate did not work (tried 2x)... so, I chose the online RB-key app again. Unfortunately, this time, when I really need it to work, I cannot push my payment thru. Though the app seems to be doing what it should, it is “signing” when you press sign and I even got a thank you confirmation screen showing the transaction main details. However, I should have probably 🙈printed/saved the screen some place safe, as now I have no proof that the actual bank transaction happened. The account does not show the amount (should be deducted).If (as it just happened to me) the amount you supposedly paid from your account and signed by this app is not deducted from your account “online” where is it then? Will it happen later?? How long should I wait to figure out the status quo???Digital age with medieval integration... sorry guys - this is a huge nuisance for the end-user.

Developer Response
Hello. We are sorry for your complications. Please, send us the screenshot, version and the type of your mobile phone and type of operating system as well to the e-mail adress info@rb.cz. We will help you with your problém. Thank you for cooperation. Have a nice day, Petr
Custome experience: When you need the app, it’s not working
27/10/2020

HappyBug5

To be fair - I never had an issue with the app so far. And if I needed to process my bank transactions, I could use the good old sms-gate. Guess what? The sms-gate did not work (tried 2x)... so, I chose the online RB-key app again. Unfortunately, this time, when I really need it to work, I cannot push my payment thru. Though the app seems to be doing what it should, it is “signing” when you press sign and I even got a thank you confirmation screen showing the transaction main details. However, I should have probably 🙈printed/saved the screen some place safe, as now I have no proof that the actual bank transaction happened. The account does not show the amount (should be deducted).If (as it just happened to me) the amount you supposedly paid from your account and signed by this app is not deducted from your account “online” where is it then? Will it happen later?? How long should I wait to figure out the status quo???Digital age with medieval integration... sorry guys - this is a huge nuisance for the end-user.
Developer Response 30/10/2020
Hello. We are sorry for your complications. Please, send us the screenshot, version and the type of your mobile phone and type of operating system as well to the e-mail adress info@rb.cz. We will help you with your problém. Thank you for cooperation. Have a nice day, Petr
System bug
30/05/2021

Aqualung83
Everything worked perfectly for a couple of months till a moment when app started to claim that activation is not done, though it was in active status in web-based internet banking. Since then, the only advise from bank was to reinstall the app, which just commenced new ordeal as original activation cannot be deactivated in the internet banking. The only way is to visit a bank in person and hope they can figure out what happened. Very disappointing indeed.
System bug
30/05/2021

Aqualung83

Everything worked perfectly for a couple of months till a moment when app started to claim that activation is not done, though it was in active status in web-based internet banking. Since then, the only advise from bank was to reinstall the app, which just commenced new ordeal as original activation cannot be deactivated in the internet banking. The only way is to visit a bank in person and hope they can figure out what happened. Very disappointing indeed.
Was great till now, from 1.5.4 not working in iPhone 5c (10.3.3)
21/10/2022

josef_123321
I was happy to have an app just to confirm the auth (no full internetbanking on phone).But with recent version, 1.5.4, it stopped working on my iphone 5c. The app crashes second after I open it. Restarting, reinstalling, nothign worked. 10.x is still listed as supported IOS.
Was great till now, from 1.5.4 not working in iPhone 5c (10.3.3)
21/10/2022

josef_123321

I was happy to have an app just to confirm the auth (no full internetbanking on phone).But with recent version, 1.5.4, it stopped working on my iphone 5c. The app crashes second after I open it. Restarting, reinstalling, nothign worked. 10.x is still listed as supported IOS.