moBiel YOU 4+

Stadtwerke Bielefeld GmbH

    • 1.6 • 459 Ratings
    • Free

iPhone Screenshots

Description

An app for your mobility
The new moBiel YOU app for Bielefeld and the region makes it easier for you to buy tickets for bus & train and will in future offer you a comprehensive range of all our sharing products such as meinSiggi, meineAlma, meinAnton, CITYca, TIER.
The moBiel YOU app is your new mobility app with which you can reach your destinations in Bielefeld and the region quickly and cheaply. With just one registration, you have access to optimised timetable information, a smart route search and a wider range of tickets.
Our goal is to link public transport with our sharing products and on-demand services in one app. Equipped with new innovative functions, individual service and a smart design, we want to give you easy access to our mobility offers and make it easier for you to book and accompany them in your everyday life - so that you can remain flexibly mobile at all times!

Our new app combines all important functions and services in just one application.
Here is an overview of the functions:
Personalisable area: Favour your destinations and routes, edit your personal data, store your preferred payment methods and have an overview of your last journeys at any time.
Timetable information: Find the current departures and your connection by bus, train or regional train at any time. Save your favourite destinations and get connection information with just a few clicks. To use all functions, please activate the location function.
Messages: Subscribe to push notifications for your favourite bus, StadtBahn or NachtBus lines in the notification area of the app. This way, you will always receive the latest disruption information for your journey. To use this function, please activate "Send messages" in the settings of your smartphone.
Ticket offer: In the ticket overview, you can quickly find your ideal ticket. Our range is not only limited to the city of Bielefeld, you can also buy tickets for the whole of Westphalia and NRW. Of course, you can also pre-order the popular Deutschlandticket in moBiel YOU.
ClipTicket: Watch the video clip, buy your ticket and off you go. Of course, the discounted ClipTicket should not be missing in the new moBiel YOU app!
Map: In the map you can find the nearest stop, surrounding facilities and the current locations of our sharing products at a glance.
Help & Contact: Do you have questions about the app, the ticket offer or do you have a problem with a ticket or your account? You can reach our customer service via the help section - we are always there to help and advise you.

Of course, downloading the app is free of charge. You only pay for the tickets you buy and for the sharing offers you use.
You can choose from various payment methods such as PayPal, credit card or SEPA direct debit. Further payment methods are already being planned.

Register and benefit:
In order to use a ticket or one of our sharing products, you only need to register. Do you already have an account with the Stadtwerke Bielefeld Group? Then you can also use the moBiel YOU app with the same access data.

Your feedback is important to us:
We welcome all feedback so that we can continuously improve our service and our product range and make it even easier for you to reach your destination! Feel free to send us your opinion, suggestions or proposals to: info@mobiel.de or visit our customer centre at Jahnplatz No. 5. Our local staff will be happy to help you during regular opening hours.

What’s New

Version 1.5.9

This update fixes a bug in the route search so that the traffic reports are displayed in full again.

If you have any suggestions, questions or problems, please send an e-mail to info@mobiel.de.

Ratings and Reviews

1.6 out of 5
459 Ratings

459 Ratings

Lars P. ,

Stark verbesserungsfähig!

So ganz scheint moBiel noch nicht im digitalen Zeitalter angekommen zu sein. Das Speichern der Tickets in der Wallet (iOS) sollte mittlerweile zum Standard gehören. Das machen andere Verkehrsbetriebe besser. Auch der Erwerb von Tickets sollte überarbeitet werden. Beim betätigen des Preis-Buttons wird ohne Bestätigungsabfrage sofort der Kauf durchgeführt. Dies war sehr überraschend, zumal neben dem Preis ein eigener Button (Ticket kaufen) vorhanden ist. Zu den Fahrplänen kann ich zum jetzigen Zeitpunkt noch keine Bewertung abgeben.

Nachtrag: Es freut mich zu hören, dass die Punkte „Wallet“ und „Kauf-Button“ in Planung sind und somit zukünftig wegfallen. Vielen Dank für die schnelle Rückmeldung.

Developer Response ,

Hallo Lars, danke für deine Bewertung. Wir haben das Thema Wallet bereits in Planung. Den Preisbutton werden wir im Übrigen noch anpassen, so dass das Ticket nur dann gekauft wird, wenn der Kunde auf den „Ticket kaufen“-Bereich klickt. Viele Grüße Kristine

h Gut hgfhjjfzbb ,

Falsche Abfahrtszeiten

Ich erwarte von der App, dass sie die korrekten Abfahrtszeiten anzeigt.
Aktuell wird zumindest für die Linie 3 eine Ungenauigkeit von 3 Minuten angezeigt und zwar nach! der eigentlichen, damit wäre die Bahn dann weg.

Developer Response ,

Hallo h Gut, vielen Dank für dein Feedback. Wir haben in den letzten Wochen jede Rückmeldung unserer Kund:innen aufgenommen und arbeiten nun unter Hochdruck daran, die App in eurem Sinne zu verbessern. Viele Grüße von moBiel

DanielWillems1995 ,

Endlich mal eine moderne App :-)

Update:
Nach ein paar Tagen waren alle meine Probleme behoben. Super 👍🏻

Aktuell finde ich die App noch unbrauchbar. Angefangen von Fehlermeldungen bei der Kontoerstellung bis hin zu „internal Server error“ beim Suchen von Bus-Verbindungen. Bin gespannt was die App noch bringt.

Developer Response ,

Hey DanielWillems1995 und danke für deine Bewertung. Freut uns, dass die App bei dir nun rund läuft. Sorry, dass es zunächst nicht geklappt hatte. Wir freuen uns immer über Rückmeldungen und Feedback. Viele Grüße vom moBiel-Team, Kristine

App Privacy

The developer, Stadtwerke Bielefeld GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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