I really, and I mean REALLY want to love this app. On the surface it’s everything you could want in an email client. Lately however, problems have crept in making it annoying to use, particularly between devices, where if I delete or arrange messages into relevant folders, it’s all cleaned up on one device, but when i switch to say… my phone… all the messages are still there in the inbox. It isn’t until I kill the app and do a pulldown refresh that the state of the inbox is actually refreshed. On top of that, on any given device at any given time, I’ll check my mail, clean out my inbox and flick the app away, only to discover the red dot with my message count hasn’t updated and it looks like I still have unread messages. To be fair this could just be an issue in ios, but I don’t have this issue with other apps so I dunno. Today, and what prompted me to finally leave a cautionary review - I actually had to delete and reinstall spark on my ipad to get it to realize i had already read and filed my messages on my phone.Minor annoyances to be sure, but as Readdle continues on their corporate path of “we can always make it better” - you’re breaking too much. Change is bad, ok. we spend years building email habits and expectations, and believe me, rocking a comfortable boat with more going on under the hood than you can keep working reliably is not the way. NOT THE WAY.
Hello! Thank you for taking the time to write a review for us. Please accept our sincere apologies for the issues you’ve faced. We would like the opportunity to investigate your feedback further. Please contact us at support@sparkmailapp.com and note ‘From App Store’ in a subject, so we will be able to help. Thank you in advance.Max